Joomla Templates Club 406,261 posts

[likunzhou Friend likunzhouJoin date: December 2015Posts: 13Downloads:42Uploads:1 Thanks: 2]

#995267

Hi, There is a serious issue in sidebar and I’ve no idea what cause this, Please help~ Open the page zaihaiwai.net (or zhw.perview.cc)

1. at the first beginning of the homepage(introduction part, ACM Module), If the off-canvas sidebar ("More"in main menu) was opened once, the main menu will not be fixed on the top of the page with the page scrolling down to other parts of home page

2. Refresh the page and scrolling down to other parts of homepage, the main menu can be fixed on the top as normal, however, at this time if the off-canvas sidebar ("More"in main menu) was clicked, the page will go to the the first beginning of the homepage(introduction part, ACM Module) with the opened off-canvas sidebar, and the image of ACM Module was gone automatically.

PS: This issue exist in chrome 55 and IE 11, the template works well only in firefox.

Our site will release in Christmas officially. please help me to fix this, thank you!

[likunzhou Friend likunzhouJoin date: December 2015Posts: 13Downloads:42Uploads:1 Thanks: 2]

#995317

I think I’ve found what cause this problem. there is a compatibility problem between the template and Widgetkit component.
our Widgetkit is the newest version 2.9.1
Please help to fix this compatibility problem.
Thank you ~

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#995481

Hi,

I added this css rule:

.t3-header.ja-affix-top.style-dark {
  position: fixed !important;
}

into the file: ROOT/templates/ja_resume/css/custom.css on your site and it works properly now. You can take a look.

Regards

[likunzhou Friend likunzhouJoin date: December 2015Posts: 13Downloads:42Uploads:1 Thanks: 2]

#995493

No, Nothing changed.
I think it’s not a easy problem can be fixed only by modifying some CSS files.
Because when the Widgetkit system plugin was disabled, it works well. that means there is a compatibility problem between the template and Widgetkit component.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#995729

You can enable it again and update the FTP account so I will have a look.

[likunzhou Friend likunzhouJoin date: December 2015Posts: 13Downloads:42Uploads:1 Thanks: 2]

#996002

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#996004

I’m using Chrome also, here is video record: https://cl.ly/260P1f2e2Z19

[likunzhou Friend likunzhouJoin date: December 2015Posts: 13Downloads:42Uploads:1 Thanks: 2]

#996010

Please try this:
Refresh the page and scroll down to other parts of homepage,and click off-canvas sidebar ("More"in main menu),then scroll up to the the first beginning of the homepage(introduction part, ACM Module).

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#996012

Pls try to clean browser’s cache & cookies or disable any addons installed in your browser. I record again: https://cl.ly/1Y2U3k1A0v1t

[likunzhou Friend likunzhouJoin date: December 2015Posts: 13Downloads:42Uploads:1 Thanks: 2]

#996016

Can you try this again using a windows PC?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#996294

This reply has been marked as private.

[likunzhou Friend likunzhouJoin date: December 2015Posts: 13Downloads:42Uploads:1 Thanks: 2]

#996308

Sorry, you should try this:
Refresh the page and scroll down to other parts of homepage, and click off-canvas sidebar icon ( NOT the "More"in main menu, the three horizontal lines icon ),then you can see the page will scroll up to the the first beginning of the homepage automatically, and the image in the top was gone (white page).

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#996635

Pls check this video record: https://cl.ly/052F2t1u2C2F

[likunzhou Friend likunzhouJoin date: December 2015Posts: 13Downloads:42Uploads:1 Thanks: 2]

#996684

I’ve tried at several windows PCs and they all have the same problem as show in my video record http://7xlcub.com1.z0.glb.clouddn.com/20161222_223656.gif http://7xlcub.com1.z0.glb.clouddn.com/20161222_203926.gif

when the Widgetkit system plugin was disabled, the problem was gone

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#997121

If possible, send me the package of this component, I will try to check in my local and debug it if the issue persists.

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