Joomla Templates Club 406,261 posts

[ssinha Friend ssinhaJoin date: July 2014Posts: 183Downloads:57Uploads:11 Thanks: 68 Thanked: 12 times in 1 posts]

#1061298

Anyone?

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#1061358

Sorry we overlooked your thread last week by accident. The support team is looking into your issue now, they will reply here very soon. Pls stay tuned.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1061362

Hi,

Does this happen after you update / install something on your site?

[ssinha Friend ssinhaJoin date: July 2014Posts: 183Downloads:57Uploads:11 Thanks: 68 Thanked: 12 times in 1 posts]

#1061630

Hi Saguaros, we rebuilt the site with the latest Joomla and Teline V versions. Then we imported the sql files of the site that we had as a backup before upgrading the site. Before the upgrade, it was working just fine.

Thanks.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1061737

The issue happens after upgrading Joomla or template? You can share ftp account also so I will take a look.

[ssinha Friend ssinhaJoin date: July 2014Posts: 183Downloads:57Uploads:11 Thanks: 68 Thanked: 12 times in 1 posts]

#1061810

This reply has been marked as private.

[ssinha Friend ssinhaJoin date: July 2014Posts: 183Downloads:57Uploads:11 Thanks: 68 Thanked: 12 times in 1 posts]

#1061811

FTP info sent privately. Thanks Saguaros.

[ssinha Friend ssinhaJoin date: July 2014Posts: 183Downloads:57Uploads:11 Thanks: 68 Thanked: 12 times in 1 posts]

#1062303

Guess everyone forgot about me… 🙁

What happened to the tech support here?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1062537

I’m working on it, kindly wait.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1062564

It due to this 3rd party module: raxxo All-mode which calls jQuery and caused the conflict, Joomla already has this jQuery, don’t know why they call it also.

Kindly take a look and let me know if you need further helps.

[ssinha Friend ssinhaJoin date: July 2014Posts: 183Downloads:57Uploads:11 Thanks: 68 Thanked: 12 times in 1 posts]

#1062714

Thank you, Saguaros. It’s working. Well, sort of. Still has some glitches.

I used to have 4 images in 3 slides for a total of 12 articles but since upgrading, the image does not resize automatically to make room for 4 articles on each slide after I change the setting in the backend for # of leading articles from 9 to 12 and # of columns to 4 to 3. Instead, it creates two rows – 3 images on first row and 1 image on second row which looks quite bad.

I would like it to be addressed but if it would take another 10-12 days for someone to look into it, I would rather leave it alone as it’s not that important. I can leave the setting for leading articles to 9 and # of columns to 3 as it is now. Not a big deal.

Thanks again for your help. Have a great week.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1062772

Hi,

Pls create a new topic for this question and share screenshots highlighting the part where the issue can be seen and include credentials also, we will check for you.

Cheers!

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