Joomla Templates Club 406,261 posts

[timtecsa Friend timtecsaJoin date: October 2009Posts: 1382Downloads:86Uploads:327 Thanks: 197 Thanked: 132 times in 34 posts]

#981795

No response from AddThis support so far. Now the icons have gone awol completely.
http://printindustrynews.com/en/technology/57-business-tech/924-microsoft-introduces-surface-studio-and-the-windows-10-creators-update-read-more-at-http-news-microsoft-com-2016-10-26-microsoft-introduces-surface-studio-and-the-windows-10-creators-update-7xfs6duqsglgjcv3-99

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#981978

Hi Tim,

Try to contact the AddThis support again, I guess there is something wrong with the connection from your site to AddThis too. You can try with default Joomla template to confirm the issue.

Regards

[timtecsa Friend timtecsaJoin date: October 2009Posts: 1382Downloads:86Uploads:327 Thanks: 197 Thanked: 132 times in 34 posts]

#982052

Hi Saguaros,

See attached screenshot

Tim

And reply just in makes no sense to me as custom code in template has no such line:

Hi,

We recently made some element name changes with our new interface.

Could you replace this code on your page:

<div class="addthis_sharing_toolbox">

With this code:

<div class="addthis_inline_share_toolbox">

and your buttons should appear after a refresh.

Please let me know if this resolves your issue.

Thanks,

Mike
Thanks,

Mike

---

Attachments:

1. 

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#982200

Hi Tim,

How you configure on your site? You can provide the credentials so I will have a look.

[timtecsa Friend timtecsaJoin date: October 2009Posts: 1382Downloads:86Uploads:327 Thanks: 197 Thanked: 132 times in 34 posts]

#982207

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#982225

Kindly check your generated code from AddThis customise tool again, I tried to put ours and it works now on your site.

[timtecsa Friend timtecsaJoin date: October 2009Posts: 1382Downloads:86Uploads:327 Thanks: 197 Thanked: 132 times in 34 posts]

#982418

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#982586

So is that ok now?

[timtecsa Friend timtecsaJoin date: October 2009Posts: 1382Downloads:86Uploads:327 Thanks: 197 Thanked: 132 times in 34 posts]

#982782

No. I changed the account ID to that advised by Mike at AddThis as belonging to the printindustrynews.com site i.e. as below

Hi Tim,

There are two different profile Id’s on your site.

The profile id used on your home page is: ra-580e461bf530a146 (printindustrynews for your account)

The profile id used on your article pages here: http://printindustrynews.com/en/blog/34-printing/862-konica-minolta-laboratory-europe-first-year-of-research-activities

is: ra-548fde827970ba6d (belongs to joomsolutions).

But on the site the icons haven’t changed to the selection of icons set up in my dashboard at AddThis. On printindustrynews.com you’ll see the default (joomsolutions) icons. I have advised Mike of this but not heard back. Below is code in Before head box.

<!-- Go to www.addthis.com/dashboard to customize your tools -->
<!--[if (!IE 8)&(!IE 9)]> -->
<script type="text/javascript" src="//s7.addthis.com/js/300/addthis_widget.js#pubid=ra-580e461bf530a146" async="async">&lt;/script&gt;
<!-- <![endif]-->

Any ideas. Seems Joomla 3.6 related but that’s just an impression.

Tim

[timtecsa Friend timtecsaJoin date: October 2009Posts: 1382Downloads:86Uploads:327 Thanks: 197 Thanked: 132 times in 34 posts]

#982809

@Sanguaros,

Another Teline V site I set up originall. Now without AddThis buttons in usual place. http://mwinda.org/ Joomla 3.6

Tim

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#984274

Hi Tim,

Have you solved the problem on your site? I checked and saw it’s working as well on your site: http://prntscr.com/d4fmsb

Regards

[timtecsa Friend timtecsaJoin date: October 2009Posts: 1382Downloads:86Uploads:327 Thanks: 197 Thanked: 132 times in 34 posts]

#985236

Hi Tam,

No it still shows default icons rather than the ones I selected on AddThis site. Mike at AddThis has gone silent 🙁 Bug ??

Tim

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#985553

Hi Tim,

I could not access the Addthis configuration of your account from Addthis.com but I’m sure the both configurations with your account are difference

• mwinda.org with key: ra-55cfcdc1befb2368 and show the addthis as screenshot: http://prntscr.com/d5vvk7
• printindustrynews.com with key ra-580e461bf530a146 and show the addthis ass screenshot http://prntscr.com/d5vvzu

Regards

[Author]

Posts