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[serega21 Friend serega21Join date: August 2011Posts: 44Downloads:0Uploads:2]

#172438

Just downloaded and installed this new template, and immediately run into a major issue – when trying to save options on the backend side in template manager, after saving and closing and then reopening I see that options are back to their original state.

for example i choose to disable css and js optimization, click save and close, but when i check it is still set on optimize and minify.

what is causing this?

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#432542

Hi

have you checked all folders if them are writables ?

[serega21 Friend serega21Join date: August 2011Posts: 44Downloads:0Uploads:2]

#432543

which folders?

i just noticed that this template doesnt create the t3-assets folder for optimized and minimized css and js….. and there are usually a few folder in the cache directory that are created for JA templates, but they are gone when i use this new template

if i use the older template like ja_portfolio, i can see the t3-assets folder created, as well as a few folders in the cache directory

weird stuff….

[serega21 Friend serega21Join date: August 2011Posts: 44Downloads:0Uploads:2]

#432562

any help at all, or as usual just leave me hanging in the air?

where is all the support?

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#432611

<blockquote>or as usual just leave me hanging in the air?</blockquote>

Please tell me when this happened other time in which thread or ticket

Could you send me your admin login details for the back end via PM and ftp details also

Thanks

[yasarts Friend yasartsJoin date: April 2007Posts: 25Downloads:2Uploads:2 Thanks: 2]

#432825

<em>@serega21 292918 wrote:</em><blockquote>Just downloaded and installed this new template, and immediately run into a major issue – when trying to save options on the backend side in template manager, after saving and closing and then reopening I see that options are back to their original state.

for example i choose to disable css and js optimization, click save and close, but when i check it is still set on optimize and minify.

what is causing this?</blockquote>

Hi, I’ve got the same problem. I CHMOD my folders to 755 and my files to 644 (the optimum for my provider).

Thx for support.

[serega21 Friend serega21Join date: August 2011Posts: 44Downloads:0Uploads:2]

#432936

i am again stuck with no support. why do people but these templates full of bugs and no support?

everyone wants admin logins, just to browse around and give no useful advice. if you are smart, you know whats causing the problem, and how to fix it.

i ll be sure not to renew my subscription.

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