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[Parisi Friend ParisiJoin date: April 2009Posts: 102Downloads:47Uploads:20 Thanked: 2 times in 1 posts]

#865323

a have a problem,
need to give permission for the administrator user to see the add new article , edit etc ..
when i give i open the content manager the editor does not show up it is kind like, no editor select on configuration…but the configuration shows jce as a default editor …

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#865480

Hi,

You can give me the URL of your site and admin login via Set as private reply, I will help you to check this bug.

Regards

[Parisi Friend ParisiJoin date: April 2009Posts: 102Downloads:47Uploads:20 Thanked: 2 times in 1 posts]

#866327

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[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#867396

Have you solved the problem on your site? I checked the back-end of your site and saw it’s working fine, see the screenshot

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[Parisi Friend ParisiJoin date: April 2009Posts: 102Downloads:47Uploads:20 Thanked: 2 times in 1 posts]

#867515

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[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#867659

I am not sure what did you install JCE editor on your site, but you can try to remove JCE editor and download JCE 2.5.12 from here and install it on your site again

I tested with that version with administrator user permission and it’s working fine at my end.

[Parisi Friend ParisiJoin date: April 2009Posts: 102Downloads:47Uploads:20 Thanked: 2 times in 1 posts]

#867898

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[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#868607

In this case, you should give me the credentials: super admin and administrator again

I need to check the configuration from JCE editor or try to re-install it on your site again. Hope it will help you to solve the problem with administrator account without see JCE editor from Article

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[Parisi Friend ParisiJoin date: April 2009Posts: 102Downloads:47Uploads:20 Thanked: 2 times in 1 posts]

#871667

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[Parisi Friend ParisiJoin date: April 2009Posts: 102Downloads:47Uploads:20 Thanked: 2 times in 1 posts]

#872985

hello,
do you any solution for it?

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#873349

Did you try with my suggestion here ?

JCE editor is a 3rd party extension, our product doesn’t have any option to disable it.

You can send me the credentials of your site: Super Admin & Admin account via your reply and Set as private reply. I will help you to check this.

[Parisi Friend ParisiJoin date: April 2009Posts: 102Downloads:47Uploads:20 Thanked: 2 times in 1 posts]

#874282

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[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#875306

I already forwarded the problem on your site to the development team to check this. Let know you when I get the result.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#876139

I fixed the problem directly on your site with the solution below

• Go to Admin of your site -> Component -> JCE editor -> Profiles -> and set it as my screenshot

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[Parisi Friend ParisiJoin date: April 2009Posts: 102Downloads:47Uploads:20 Thanked: 2 times in 1 posts]

#876281

thanks , solved …

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