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Pankaj Sharma Moderator
Pankaj Sharma
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September 1, 2017 at 1:04 am #1059747Hi
Can you share a temp super user details of the site in Private reply?
I will check this issue.Regards
ssinha Friendssinha
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September 1, 2017 at 11:23 am #1059891This reply has been marked as private.Pankaj Sharma ModeratorPankaj Sharma
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September 3, 2017 at 1:50 am #1060054Hi
Kindly take backup off site and update JA ACM module and template to the latest version.Hope it helps.
Regards
ssinha Friendssinha
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September 3, 2017 at 12:19 pm #1060066Updated as advised but not only it did not fix the JA ACM Module issue, it messed up the web layout as well. The sidebar on frontpage is 394 pixel wide (like it should be) but any article page has changed to 356 pixel wide. It also should be same as the front page.
I restored the custom.css file but that did not fix the width issue, Which file I need to restore? Thanks.
ssinha Friendssinha
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September 3, 2017 at 12:26 pm #1060069I was able to solve the column width problem by restoring the templatesja_teline_vtplsblocksmainbody.php. The JA ACM issue though remains. Thanks.
Pankaj Sharma ModeratorPankaj Sharma
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September 4, 2017 at 12:01 am #1060110Hi
Kindly update JA ACM module to latest version.
You are still using an older version of JA ACM module.Regards
ssinha Friendssinha
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September 4, 2017 at 2:35 am #1060145Under my downloads (Teline V), the version that I can download is 2.1.3 which is what I have installed on our site. If there’s a newer version then at least I cannot find it. Thanks.
ssinha Friendssinha
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September 4, 2017 at 2:47 am #1060146Sorry, please ignore my last post. I found the update and now it’s updated to 2.1.4 version but that still did not resolve the problem. 🙁
Pankaj Sharma ModeratorPankaj Sharma
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September 5, 2017 at 2:14 am #1060314Hi
Yes there seems some issue on your site.
Allow me for some time to check this issue as its working fine in fresh package.
I will check and back to you on this.Regards
ssinha Friendssinha
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September 5, 2017 at 11:11 am #1060469Thanks for your help. Please do let me know when you find out about it.
Regards.
Pankaj Sharma ModeratorPankaj Sharma
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September 6, 2017 at 2:31 am #1060616Hi
We need FTP account details of site to debug this issue deeply.We tried a lot but the issue is not found in fresh package installation.Regards
ssinha Friendssinha
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September 6, 2017 at 11:23 am #1060772This reply has been marked as private.ssinha Friendssinha
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September 6, 2017 at 11:23 am #1060774FTP info sent privately. Thanks.
Pankaj Sharma ModeratorPankaj Sharma
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September 7, 2017 at 7:23 am #1060951Hi
This issue is fixed directly on your site.
You can see the changes in file
templates/ja_teline_v/acm/news-featured/tmpl/style-1.phpRegards
ssinha Friendssinha
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September 7, 2017 at 11:34 am #1061001Thank you very much Pankaj. Yes it’s working now. There is one last issue (sorry) though – there is another ACM module at the bottom of the frontpage called ENTERTAINMENT NEWS. It has 12 images with three images each in four slides. This module is also not changing the number (1 of 4, 2 of 4 etc.).
I tried to read your changes in the style-1.php but could not really tell what changes did you do that made it work. Can you please look into it or just tell me the code that needs to be added in the required template?
Thanks.
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This topic contains 16 replies, has 2 voices, and was last updated by Pankaj Sharma 7 years, 2 months ago.
The topic ‘Advance Custom Module issue’ is closed to new replies.