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[ncase Friend ncaseJoin date: February 2010Posts: 15Downloads:0Uploads:0 Thanked: 1 times in 1 posts]

#158385

After submitting a voice my configuration of JA Voice brings users to a page showing the number of votes at 0 and ‘no item’ listed. It is like it is redirecting them to one of the closed states where voices aren’t viewable and they cannot vote… but I don’t see an option for where they should be redirected after posting.

It you click again to go back to the JA Voice main page the comment is indeed added.

[ncase Friend ncaseJoin date: February 2010Posts: 15Downloads:0Uploads:0 Thanked: 1 times in 1 posts]

#370535

After a bit more investigation this seems to be a problem with JA Voice not working with standard Joomla! SEF links. There must be a fix for this, I can’t imagine people are sacrificing SEF Links. Any ideas?

[nghiatd Friend nghiatdJoin date: October 2009Posts: 324Downloads:0Uploads:8 Thanks: 7 Thanked: 39 times in 37 posts]

#370628

Dear ncase,

When submitting a voice, JA Voice brings you to detail items EG:
http://demo.javoice.joomlart.com/index.php?option=com_javoice&view=items&layout=item&cid=271&type=1&forums=1&Itemid=53&aa48e4026862bea433858a250d86ba8c.
In order to diagnose the issue further, please provide us with your site admin access, FTP access information by updating in this ticket.

For information on best security practices, and frequently asked questions about sharing access with JoomlArt support, kindly refer to the knowledgebase article at: http://support.joomlart.com/index.php?/Knowledgebase/Article/View/3/0/providing-joomlart-with-access-to-your-site-or-server

It would be much better for us to figure out, could you possibly provide me your ftp and admin account?
You could send me your information via link:
http://support.joomlart.com/index.php?/Tickets/Ticket/View/60719/-1/-1/-1

Best Regards

[ncase Friend ncaseJoin date: February 2010Posts: 15Downloads:0Uploads:0 Thanked: 1 times in 1 posts]

#371873

Guess I’m a total noob to the JA help system, I sent my info to the ticket system, hope to find a solution soon (and will share) thanks!

[ncase Friend ncaseJoin date: February 2010Posts: 15Downloads:0Uploads:0 Thanked: 1 times in 1 posts]

#372298

Haven’t seen any response to this ticket. Anybody else have trouble with JA Voice not directing to SEF links correctly? I have the Voice component live on my site but so far the majority of feedback is to fix the feedback component 🙁

[nghiatd Friend nghiatdJoin date: October 2009Posts: 324Downloads:0Uploads:8 Thanks: 7 Thanked: 39 times in 37 posts]

#372306

Hi ncase,

I see the error in your site but the ftp login details you sent are not correct. Please update the same.

Best Regards.

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