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Viewing 13 posts - 16 through 28 (of 28 total)
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  • ericribellarsi Friend
    #469090

    Hi Stork11, any update here?

    ericribellarsi Friend
    #469310

    Stork11, can you please give us some sort of update? Are you still working on this issue?

    Stork11 Friend
    #469345

    Hello ericribellarsi,

    Sorry for my delay reply. It seems an issue of JA Comment. I contacted our developer for fixing this issue. Please follow its progress here http://pm.joomlart.com/browse/JAECCOMCOMMENTJVI-421

    Regards.

    ericribellarsi Friend
    #469500

    Thank you Stork

    ericribellarsi Friend
    #470649

    Hi Stork, has there been any progress on this ticket you opened? We’ve been checking but nothing seems to be updated.

    ericribellarsi Friend
    #471232

    Hi Stork, some new information:

    We migrated to a new server today. Everything n our new server is working, except JA Comments. In the back-end, if I go to Components -> JA Comments we receive a black white screen.

    Our new site is here (I will email the new credentials). Could you please take a look Stork, it seems that something is wrong with our database, and this is holding our entire project up.

    http://216.14.115.218/~kasamapr/

    ericribellarsi Friend
    #471708

    Hi Stork do you have any kind of update here?

    ericribellarsi Friend
    #471709

    The support ticket has not been updated since the day it was created a month ago, and it have been two months since we created this forum thread! We need this resolved so that we can launch our site. Our entire project is waiting on this problem. We cannot login to the Comment component of our site. Please. If we need to pay you to fix this we will, but we need a resolution here.

    Stork11 Friend
    #471718

    Hello ericribellarsi,

    I set “Error Reporting” in Global Configuration to “Development” to debug your problem. When I went to JA Comment in back-end, I saw following errors:


    Strict Standards: Only variables should be assigned by reference in /home/kasamapr/public_html/plugins/system/azrul.system/azrul.system.php on line 52

    Strict Standards: Only variables should be assigned by reference in /home/kasamapr/public_html/plugins/system/joomsef/joomsef.php on line 29

    They came from Azrul and JoomSEF plug-ins. So please contact these 3rd party providers to resolve these errors.

    Regards.

    ericribellarsi Friend
    #473677

    Stork, our memory limit problems were solved but we are still waiting on a bug fix here for the old problem were many pages of comments cannot be displayed. Is there any update?

    Stork11 Friend
    #473745

    Hello ericribellarsi,

    I went to each page of the comment list and didn’t face any problems. Please do check out my screenshot for more information

    For the problem with “Unapproved” list, please follow the progress of this issue here http://pm.joomlart.com/browse/JAECCOMCOMMENTJVI-421

    Regards.


    1. Untitled
    ericribellarsi Friend
    #473879

    Stork, I have seen that bug report, but there has not been a single update on it since the day it was created. Do you have any update?

    Stork11 Friend
    #475660

    Hello ericribellarsi,

    I apologize for for the delay in following up your issues. I checked the problem with 20.000 comments recorded on local, but it works ok.

    I visited to your site to re-check but JA Comment is removed from your site. Can you re-install it so that I can debug the code again?

    Regards

Viewing 13 posts - 16 through 28 (of 28 total)

This topic contains 28 replies, has 2 voices, and was last updated by  Stork11 11 years, 11 months ago.

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