Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • directtone Friend
    #183463

    Hi JA

    I have a problem after installing JA Comment on RTL website. Articles disappear from the frontend. Also do you have Arabic language package for JA Comment. Your help please.

    Best Regards

    Stork11 Friend
    #477713

    Hello directtone,

    Can you PM me with your site information (your site URL, your site admin account) and your FTP account? So I can diagnose this problem.

    BTW, please include this forum thread URL in your PM, so I can follow it.

    Regards.

    directtone Friend
    #477796

    Hi Stork11,

    Please check your PM inbox.

    Regards,

    directtone Friend
    #477907

    Hi Stork11,

    Any news regarding this problem?

    Thanks

    Stork11 Friend
    #478096

    Hello directtone,

    Please remove “position: relative;” of “#s5_center_column_wrap_inner” style in “/templates/newspaper/css/template_default.css” file, at line 79.

    Remember to translate JA Comment to your language.

    Regards.

    directtone Friend
    #478163

    Hi Stork11,
    Thank you.
    I have removed “position: relative;” but still having the same problem.
    Will translate this after finishing this problem.

    Regards,

    Stork11 Friend
    #478228

    <em>@directtone 353077 wrote:</em><blockquote>Hi Stork11,
    Thank you.
    I have removed “position: relative;” but still having the same problem.
    Will translate this after finishing this problem.

    Regards,</blockquote>
    Hello directtone,

    Because of the cache. I cleaned your site cache, refreshed front-end and problem disappeared. Please check and confirm the same.

    Regards.


    1. Untitled
    directtone Friend
    #478321

    Hi Stork11,

    Many thanks for your response. I appreciate all your efforts.
    After checking I found that all articles on the home page are working fine, but when you trying any article from the main top menu we are getting the same problem.

    Thank you in advance for your help.

    Regards

    Stork11 Friend
    #478431

    Again, remove “position: relative;” of “#s5_center_column_wrap” style in “/templates/newspaper/css/template_default.css” file, at line 73. Clean site cache and refresh your front-end to see result.

    Regards.

    directtone Friend
    #478476

    Please check your PM

    Regards,

Viewing 10 posts - 1 through 10 (of 10 total)

This topic contains 10 replies, has 2 voices, and was last updated by  directtone 11 years, 10 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum