Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • drlapming Friend
    #1067168

    All the articles were originally associated with the the same article but with different languages, and now all the association seems to go wrong. I checked again and the association is properly associated in the backend but not in the frontend. I am not sure about the reason. Can you help?

    • This topic was modified 7 years, 1 month ago by  drlapming.

    LM SKINCENTRE

    Pankaj Sharma Moderator
    #1067372

    Hi
    I checked an article page medical-cosmetics/thread-face-lifting
    And change the language, its working fine, please check and share the details of page.

    Regards

    drlapming Friend
    #1067458

    Hi, I think most of the articles have wrong association. The article you mentioned ie thread face lifting has correct association with english and traditional chinese but wrong association with simplified chinese. For other articles, the association with English- Traditional Chinese- Simplified Chinese are wrong, you can try again for other articles. Thanks.

    • This reply was modified 7 years, 1 month ago by  drlapming.

    LM SKINCENTRE

    Pankaj Sharma Moderator
    #1067466

    Can you share the one URL where you have the issue?
    Somehow i have not found it in your last post.

    Regards

    drlapming Friend
    #1067467

    Hi, as most of the articles has the same issue, I randomly pick this one, please check:
    http://lmskincentre.com/醫學美容/thermage®-cpt-收緊治療
    Thanks and regards,

    LM SKINCENTRE

    Pankaj Sharma Moderator
    #1067474

    Hi
    You are using sh404 for redirection when i disable this extension Joomla language association is working fine.
    Kindly temp, disable the extension and check the articles.It might be the issue of this extension with Joomla3.8. You may ask the extension provider for the association issue.

    Regards

    drlapming Friend
    #1067483

    thanks will check with the provider.

    LM SKINCENTRE

    drlapming Friend
    #1067505

    hi, I checked with the extension provider and he checked with his extension. He said SH404SEF is not involved in this as the problem is the same when SH404SEF is DISABLED. he said it is probably the problem with the template as it provides an override for the standard Joomla language switcher module.
    Can you check with it again?
    Regards,

    LM SKINCENTRE

    Pankaj Sharma Moderator
    #1067525
    This reply has been marked as private.
    drlapming Friend
    #1067663

    Hi, can I clarify this "Also disable thr anty copy script so we can debug th issue"?

    LM SKINCENTRE

    drlapming Friend
    #1067664

    Hi, please check the articles under the submenu http://lmskincentre.com/en/treatments-and-products/medical-cosmetics Nearly all the articles are not associated with their counterparts even after disabled SH404SEF. Below is an example of one of these: http://lmskincentre.com/2016-08-31-07-39-51/261-fraxel-煥膚 http://lmskincentre.com/zh/医学美容治疗文章/980-fraxel®-焕肤 http://lmskincentre.com/en/2016-08-31-07-39-52/527-fraxel Thanks.

    • This reply was modified 7 years, 1 month ago by  drlapming.

    LM SKINCENTRE

    Pankaj Sharma Moderator
    #1067678

    Hi
    I just checked your site and found the extension is enabled: http://prntscr.com/gwsg4b
    I just disabled it and check articles now
    http://lmskincentre.com/2016-08-31-07-39-51/261-fraxel-%E7%85%A5%E8%86%9A
    Its working my side, if you want i can share a screencast for you.
    http://prntscr.com/gwsh12
    http://prntscr.com/gwsh31

    Also, i suggest you to restore the site backup if you are facing issue with Joomla3.8.1 as the template is not updated for this version.
    wait for the official update for the template.

    Regards

    drlapming Friend
    #1067683

    Hi, it’s not working on my side. your screenshot only show the backend association. Did you switch the language on the front end? I mean click on the right upper corner for the language switcher. It is not working definitely. If you want, I can take a video and show you.

    • This reply was modified 7 years, 1 month ago by  drlapming.

    LM SKINCENTRE

    Pankaj Sharma Moderator
    #1067685

    Hi
    Can you please restore the site back up to compatible version first? So I can further check it or share the details of the test site. The template is not ready for Joomla3.8.1 at this time.
    Please wait for template update.
    If you have the same issue with 3.7 share site FTP details also in Private reply.

    Regards

    drlapming Friend
    #1067689

    Understand. How can I restore the site back to 3.7? If I restore to 3.7, would it have any effects on other part of the sites including the extension?

    LM SKINCENTRE

Viewing 15 posts - 1 through 15 (of 16 total)

This topic contains 15 replies, has 2 voices, and was last updated by  Pankaj Sharma 7 years, 1 month ago.

We moved to new unified forum. Please post all new support queries in our New Forum