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[traubenliebe Friend traubenliebeJoin date: August 2015Posts: 3Downloads:1Uploads:1]

#1013866

Black bars on YouTube article import with the social stream import. In the plugin image size is set to 480×270 (16:9). What do I need to change to avoid importing images with blackbars. What size is recommended?

Thank you in advance.

Best regards

Remy

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1014074

Hi Remy,

Could you share the URL and admin login info of your site? and tell me the Youtube channel you’re importing into your site, I will take a look.

Regards

[traubenliebe Friend traubenliebeJoin date: August 2015Posts: 3Downloads:1Uploads:1]

#1014167

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1014316

Hi Remco,

I’m afraid that it depends on your settings in Youtube video as JA Social Feed plugin will retrieve the large thumbnail of video which Youtube provides. You can check the thumbnail by passing the Youtube URL into this: http://www.get-youtube-thumbnail.com/ to see how youtube renders.

Regards

[traubenliebe Friend traubenliebeJoin date: August 2015Posts: 3Downloads:1Uploads:1]

#1014443

Thank you for your answer. In a nutshell this is no way of getting rid of the black bars unless I upload custom thumb nails for the videos

That is a shame. But thank you.

Best regards

Remco

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