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  • jpotthoff Friend
    #200286

    Hi,

    I just tried to install the quickstart package for Joomla 3.1. During the installation process, the
    backend screen goes blank and don’t appear again. I tried to restart apache, but nothing changed.

    The used joomla version is 3.3.3 . Maybe isn’t that version supported now? Shall I try to install an older
    version of joomla 3?

    I also tried to install the plugins and components separately and everything works fine.

    Looking forward to your kind replies.

    Many thanks in advance.

    Best regards,
    Joern

    Pankaj Sharma Moderator
    #544785

    Hello JA Music is currently not compatible with Joomla3.3.3 ,,
    So it can produce any random issue .
    Please download a fresh quickstart .
    Create a fresh DB
    and install the package with >>> SAMPLE DATA
    Let me know if problem occur again

    jpotthoff Friend
    #544992

    Hi,

    thank you for your fast reply. I made a slight mistake by installing the template. Sorry for asking needless questions.

    Anyway, thanks and have a nice day.

    Pankaj Sharma Moderator
    #544993

    <em>@jpotthoff 440072 wrote:</em><blockquote>Hi,

    thank you for your fast reply. I made a slight mistake by installing the template. Sorry for asking needless questions.

    Anyway, thanks and have a nice day.</blockquote>
    Thanks for feedback .. i am marking the thread as solved .. if you any problem .. please open a new thread .. We are happy to help you .:)

Viewing 4 posts - 1 through 4 (of 4 total)

This topic contains 4 replies, has 2 voices, and was last updated by  Pankaj Sharma 10 years, 2 months ago.

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