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[steflick Friend steflickJoin date: August 2009Posts: 29Downloads:0Uploads:0 Thanks: 16]

#150423

My client has been updating articles and then she e-mailed med and said that the webpage is blank – Just totally white.

See: http://dysleksi-i-fokus.dk

Mean while I was adding a Sitemap.xml and trying to paste in the Google Webmaster Tools verification code in the head.php and header php under templates/ja_rasite/layouts/blocks – but with no luck , so I stopped doing it and removed the verification code.

Since then I have restored the files I have been working with and has opened, just to make sure that there has n´t been any code gone missing.

The result is still the same

I have turned on the debug but I´m not godd enough at diagnosticing how the problem has occured. Help would really be appreciated

Regards Steflick

[bennitos Friend bennitosJoin date: May 2008Posts: 1717Downloads:0Uploads:39 Thanks: 39 Thanked: 474 times in 407 posts]

#340608

Hello,

I had a look at the site and there must have went somewith wrong when you was editing the files.
In your template manager you have rasite 2 times, if you switch to the other the site works again so it must be template related.

I logged in with the provided ftp information to see what was wrong, but am i correct that with those credentials i see a different website?? (that site doesnt even have rasite installed).

With Regards,

<em>@steflick 174887 wrote:</em><blockquote>My client has been updating articles and then she e-mailed med and said that the webpage is blank – Just totally white.

See: http://dysleksi-i-fokus.dk

Mean while I was adding a Sitemap.xml and trying to paste in the Google Webmaster Tools verification code in the head.php and header php under templates/ja_rasite/layouts/blocks – but with no luck , so I stopped doing it and removed the verification code.

Since then I have restored the files I have been working with and has opened, just to make sure that there has n´t been any code gone missing.

The result is still the same

I have turned on the debug but I´m not godd enough at diagnosticing how the problem has occured. Help would really be appreciated

Regards Steflick</blockquote>

[steflick Friend steflickJoin date: August 2009Posts: 29Downloads:0Uploads:0 Thanks: 16]

#340621

Did you get a wrong site when logging in? I cannot understand that? can we swithch to private communication, so I can send you ftp info again?

[bennitos Friend bennitosJoin date: May 2008Posts: 1717Downloads:0Uploads:39 Thanks: 39 Thanked: 474 times in 407 posts]

#340668

Problem was resolved by changing the permissions on the template folder (and subfiles)

1 user says Thank You to bennitos for this useful post

1. steflick

[steflick Friend steflickJoin date: August 2009Posts: 29Downloads:0Uploads:0 Thanks: 16]

#340669

Problem fixed! bennitos is the man!

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