Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • dieudonne Friend
    #185462

    Hello,

    in the backend, we can’t see comments to moderate !
    The list is empty, but there is comment. See screenshot for more understanding.

    Can you help us please ?

    Thank in advance.


    1. 2013-03-03_14h40_27
    Stork11 Friend
    #485242

    Hello dieudonne,

    Please try to re-install JA Comment by using Joomla Extension Manager. Then let me know the result.

    Regards.

    dieudonne Friend
    #485264

    Ok, but we try to upload the com_jacomment.v2.5.3.zip with the JoomlArt Extensions Uploader, we have this error message :

    JInstaller: :Install: File does not exist …/www/tmp/install_5134ad440590c/admin/installer/update/2.5.x/index.html

    dieudonne Friend
    #485271

    Oups sorry, I think you said that I must install with the JAEM.

    So I tried again with the Joomla Extensions Manager.
    And I have this error message :

    JInstaller: :Install: Cannot find XML setup file
    Failed deleting system_jacomment.php

    And this message :

    JA Comment is installed successfully!
    Install module mod_jaclatest_comments.zip: Success
    Install plugin plg_button_jacommentoff.zip: Success
    Install plugin plg_button_jacommenton.zip: Success
    Install plugin plg_jacomment.zip: Success
    Install plugin plg_search_jacomment.zip: Success
    Install plugin plg_system_jacomment.zip: Success
    Install plugin plg_system_janrain.zip: Success

    And now we can see the comments to moderate.

    Thank for your help.
    And just for curiosity, do you have a explanation about the problem ?

    Stork11 Friend
    #485336

    Hello dieudonne,

    Latest JA Comment was developed to be compatible between Joomla 2.5 and Joomla 3.0. Some files were changed and different from the older. So installation file didn’t find the old. But this problem won’t appear in next update.

    Regards.

Viewing 5 posts - 1 through 5 (of 5 total)

This topic contains 5 replies, has 2 voices, and was last updated by  Stork11 11 years, 8 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum