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Viewing 12 posts - 1 through 12 (of 12 total)
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  • Mike Holman Friend
    #182606

    When we make changes through the front end the changes don’t take effect when we save the item. If we press F5 the page doesn’t refresh until we go to the backend and clear the cache. Please can you help?

    Thank you

    Mike

    TomC Moderator
    #474291

    <em>@gingerdesign 348014 wrote:</em><blockquote>When we make changes through the front end the changes don’t take effect when we save the item. If we press F5 the page doesn’t refresh until we go to the backend and clear the cache. Please can you help?

    Thank you

    Mike</blockquote>

    Hi Mike:

    So what you’re saying is that every time you try to make a change, the change does not display until you clear your cache?

    Are you having to clear your browser’s cache, or the JAT3 cache?

    Which browser are you using?

    Mike Holman Friend
    #474292

    I using the Google Crome browser. I’m having to clear JAT3 cache before the changes take affect on the browser.

    TomC Moderator
    #474293

    <em>@gingerdesign 348021 wrote:</em><blockquote>I using the Google Crome browser. I’m having to clear JAT3 cache before the changes take affect on the browser.</blockquote>
    every time ?? :confused:

    Mike Holman Friend
    #474294

    Yes even when in developer mode

    TomC Moderator
    #474295

    <em>@gingerdesign 348023 wrote:</em><blockquote>Yes even when in developer mode</blockquote>
    I’ve created a Help Desk ticket for you … for our JA Devs to look at further.
    Obviously, you shouldn’t need to be clearing the JAT3 cache with every single change/modification you make.

    Luna Garden Moderator
    #474347

    <em>@gingerdesign 348023 wrote:</em><blockquote>Yes even when in developer mode</blockquote>

    Hi Gingerdesign,

    If you change setting of module, but module set cache, then of course you have to clear the cache.

    Can you PM me your site info (admin account and FTP account) and please describe more about what you modified but didn’t work.

    Mike Holman Friend
    #474536

    Hi Luna,

    I have sent you details via PM

    Thank you

    Mike

    Luna Garden Moderator
    #474677

    Hello Mike,

    I have checked your site and I will discuss with our developer to find the solution for your your problem.

    As soon as we find it out, i will reply back to you!

    Mike Holman Friend
    #474731

    Thank you Luna,

    I llok forward to a response.

    Mike

    Luna Garden Moderator
    #474995

    Hi Mike,

    We have checked your site and your cache is still working well. The problem is when you are using two templates, and each menu is assigned to different template / theme. You have to notice what theme / template which the menu is belonged to.

    Mike Holman Friend
    #475039

    Ok thank you very much for the help.

    Thank you

    Mike

Viewing 12 posts - 1 through 12 (of 12 total)

This topic contains 12 replies, has 3 voices, and was last updated by  Mike Holman 11 years, 12 months ago.

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