Viewing 4 posts - 1 through 4 (of 4 total)
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  • piratalechuck Friend
    #204545

    Hi,

    I`m using ja_sugite template on my site, and I have upgraded joomla to version 3.4.0. The problem is that I can not activate the two steps authentication on my backend. I can enable the plugin via the post instalation messages, but my browser freezes when I click on “save” button after entering the google code in my superuser account profile page, so I can’t finish the process. I have not touched administrator files, so maybe there,s something wrong with my google authenticator, or the joomla template.

    Thanks in advance,

    David

    Pankaj Sharma Moderator
    #562524

    Hello
    First JA Sugite is not compatible with Joomla 3.4 .
    Please wait for official update .
    While if you want to update joomla then either try it on your Test site or Take a Full backup of your site before updating Joomla .
    For the Problem related to Save button in Joomla . I suggest you to Clear you Joomla admin+site Cache , also clear your Browser cache . These issue comes in Joomla due to cache after Joomla update .

    piratalechuck Friend
    #562527

    Hi,

    Thanks for your answer. I will redo what you just have suggested and I will set a .htauth in the meantime. However, when is it supposed to release the official ja_sugite update? Since I am dealing with a core backend plugin, the template installed shouldn’t be a problem, either is compatible with joomla 3.4.0 or not. Regards,

    David

    Pankaj Sharma Moderator
    #562925

    Hello
    Development team is working to update template and extension on priority basis .
    Currently i can not give you exact date .
    Read our blog for latest news and updates.
    Do not update your Joomla without checking template/extension compatibility .
    Always take site backup before update.

Viewing 4 posts - 1 through 4 (of 4 total)

This topic contains 4 replies, has 2 voices, and was last updated by  Pankaj Sharma 9 years, 7 months ago.

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