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[ejbjane Friend ejbjaneJoin date: April 2010Posts: 42Downloads:6Uploads:5 Thanks: 5]

#1063111

After upgrading Joomla to 3.8 from 3.75 I have errors and the website is down. This website is still in production so it only has one other third party component which is not the problem. It’s a very new site and the first Joomla install was 3.75 as I recall.

I also posted this on https://forum.joomla.org/viewtopic.php?f=710&t=954856 – Someone seems to think this is about the T3 Framework Plugin. I do not know. I have applied databse fix and upgrade to PHP 7.0 and, permissions etc. and it’s not fixing itself.

The problem is as follows :

Backend : 0 Call to undefined method JModuleHelper::isAdminMultilang() /home1/grantour1/public_html/administrator/components/com_menus/controller.php:34

Full error report: Call stack

Function Location

1 () JROOT/administrator/components/com_menus/controller.php:34 2 MenusController->display() JROOT/libraries/src/MVC/Controller/BaseController.php:710 3 JoomlaCMSMVCControllerBaseController->execute() JROOT/administrator/components/com_menus/menus.php:18 4 require_once() JROOT/libraries/src/Component/ComponentHelper.php:392 5 JoomlaCMSComponentComponentHelper::executeComponent() JROOT/libraries/src/Component/ComponentHelper.php:367 6 JoomlaCMSComponentComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:101 7 JoomlaCMSApplicationAdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:159 8 JoomlaCMSApplicationAdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:267 9 JoomlaCMSApplicationCMSApplication->execute() JROOT/administrator/index.php:51

ALSO

Frontend: Fatal error: Cannot declare class JModuleHelper, because the name is already in use in /home1/grantour1/public_html/plugins/system/t3/includes/joomla30/modulehelper.php on line 19

Perhaps you could check these errors and get back to me. The website is at http://www.grantourinitalia.nl

[Khanh Le Moderator Khanh LeJoin date: November 2013Posts: 1884Downloads:41Uploads:31 Thanks: 44 Thanked: 203 times in 131 posts]

#1063115

Hi ejbjane,
First, I suggest that you should always try to upgrade on a staging or dev site before apply it to production.
For the T3 on Joomla 3.8, I did make an upgrade test for T3 Blank and it works fine. In your case, there should be a conflict between T3 and one of your third party extension. Please share with me (set as Private reply) your site administrator account as well as ftp login then I can take a check on your site.
Thanks,

[newty505 Friend newty505Join date: February 2017Posts: 1Downloads:24Uploads:0]

#1063120

I seem to be suffering the same error here, however in my instance it related to the administrator/components/com_menus/controller.php file, instead of the t3 plugin as your error would suggest. The issue seemed to be relating to an if statement, which I have since commented out. This has temporarily fixed the issue, however is obviously far from an ideal solution to the problem. If you get any further into resolving the issue, I’d love to know what you did, as I am now stuck with being unable to edit any menus, and obviously can’t push this to my production server yet.

[ejbjane Friend ejbjaneJoin date: April 2010Posts: 42Downloads:6Uploads:5 Thanks: 5]

#1063130

That’s only the Frontend error, I am in fact more worried about the Menu item error. I can’t make the assessment that it is the same thing.

[sparkktv Friend sparkktvJoin date: April 2009Posts: 24Downloads:92Uploads:4 Thanks: 1 Thanked: 5 times in 3 posts]

#1063161

There is a menu issue. I haven’t updated my live site yet but in localhost for example if I choose a menu item alias, it gives me an error when I try to choose the menu item. But I do not believe it’s caused by Joomlart, it’s a Joomla issue possibly with the new router id’s. I was able to get around it by editing manually in phpmyadmin. But you have to be very careful doing it that way.

[ejbjane Friend ejbjaneJoin date: April 2010Posts: 42Downloads:6Uploads:5 Thanks: 5]

#1063172

Please see topic https://github.com/joomla/joomla-cms/issues/18003
If you scroll down you can see that the error turns up with T3 on other websites.

[charles99 Friend charles99Join date: December 2008Posts: 314Downloads:207Uploads:17 Thanks: 8 Thanked: 50 times in 6 posts]

#1063184

I would like to know if it safe to upgrade to joomla 3.8 with T3 installed or should we wait for a fix from Joomlart…. It seem to be a Framework Issue that people are running into. And work around can cause more problem than the one people are having now…

So can someone from Joomlart recommend what people should do before they end up messing up their website! And to make sure it a T3 Problem switch your template and disable T3 Plug to seem if the problems go away… If so than T3 is the problem… But I intend to wait until Joomla 3.8.1 come out with all the minor fixes….

• This reply was modified 7 years, 2 months ago by  charles99.

[Khanh Le Moderator Khanh LeJoin date: November 2013Posts: 1884Downloads:41Uploads:31 Thanks: 44 Thanked: 203 times in 131 posts]

#1063252

@ejbjane: I made a fix on T3 to make it compatible with Joomla 3.8. Your site works well on frontend now. The menu issue on backend is come from NS FontAwesome Pro plugin.

• This reply was modified 7 years, 2 months ago by  Khanh Le.
• This reply was modified 7 years, 2 months ago by  Khanh Le.

[ejbjane Friend ejbjaneJoin date: April 2010Posts: 42Downloads:6Uploads:5 Thanks: 5]

#1063262

Great, thanks Khanh Le ! I have disabled font-awesome for now and will advise the developer. Otherwise, do you think it is safe to upgrade other sites using T3? As charles99 asked also.

[Khanh Le Moderator Khanh LeJoin date: November 2013Posts: 1884Downloads:41Uploads:31 Thanks: 44 Thanked: 203 times in 131 posts]

#1063266

You should always backup your site, test thoroughly in a staging environment before apply the upgrade in production site.

[nandapeter Friend nandapeterJoin date: September 2013Posts: 11Downloads:219Uploads:0]

#1063316

I have a close problem, all the pages created through menu items cannot open from mobile devices. I am getting blue screen. the modules are loading though the main body is not unless i put the phone on landscape.
https://www.literaturereviewhelp.com/dissertation-chapter-help
The pages from joomla articles linked directly though are working fine.

I am using ja nex template.

[original.com Friend original.comJoin date: May 2017Posts: 109Downloads:70Uploads:20 Thanks: 30 Thanked: 2 times in 2 posts]

#1063334

any sollutions for the issue :

Fatal error: Cannot declare class JModuleHelper, because the name is already in use in /home/xxxx/public_html/plugins/system/t3/includes/joomla30/modulehelper.php on line 19
after updating to joomla 3.8

???

B.T.

[charles99 Friend charles99Join date: December 2008Posts: 314Downloads:207Uploads:17 Thanks: 8 Thanked: 50 times in 6 posts]

#1063335

It doesn’t matter what template you are using because they all work on the T3 Framework… Each template is running into different problems as you can see in this post.

Again, can someone at Joomlart let people know if we should wait for a T3 Framework Fix..? Because disabling font-awesome on one template may not be the answer for another template. And Joomlart T3 framework is not the only one thats not working right with Joomla 3.8.. their are a number of plugins and components that have not been updated. So take this time to find and replace them while Joomlart fiind a fix for their T3 Framework.

1 user says Thank You to charles99 for this useful post

1. original.com

[Khanh Le Moderator Khanh LeJoin date: November 2013Posts: 1884Downloads:41Uploads:31 Thanks: 44 Thanked: 203 times in 131 posts]

#1063431

We are working hard to release update for T3 then you could upgrade to Joomla 3.8.

1 user says Thank You to Khanh Le for this useful post

1. original.com

[duplexau Friend duplexauJoin date: May 2013Posts: 3Downloads:3Uploads:1]

#1064062

Khanh Le wrote:

@ejbjane: I made a fix on T3 to make it compatible with Joomla 3.8. Your site works well on frontend now. The menu issue on backend is come from NS FontAwesome Pro plugin.

Hi I also experienced this error in one of sites. However my case was different to @ejbjane‘s, I seem could not find the NS FontAwesome Pro plugin (which was suggested by @khanhlh) in backend and I didn’t think the site uses font awesome plugin.

The plugin version for T3 framework used in the site is 2.6.7.

Any suggestions would be greatly appreciated

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