Cannot add new menu items JA Droid 1.7 Quickstart

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  • TAnne Mills Friend
    October 12, 2011 at 7:02 am #169582

    I am unable to add new menu items to the main menu in my clean JA Droid 1.7 quickstart install.
    I get the following error:

    Save failed with the following error: JTableMenu: :_getNode Failed –

    and this from the error log:
    [Fri Oct 07 16:16:48 2011] [warn] mod_fcgid: stderr: PHP Warning: Missing argument 1 for MenusControllerItem::batch(), called in /home/hollywoodpark/public_html/libraries/joomla/application/component/controller.php on line 679 and defined in /home/hollywoodpark/public_html/administrator/components/com_menus/controllers/item.php on line 52

    I have tried and cannot rebuild the menus either – this from the error log:
    [Fri Oct 07 16:23:02 2011] [warn] mod_fcgid: stderr: PHP Fatal error: Call to undefined method MenusModelItem::getMessage() in /home/hollywoodpark/public_html/administrator/components/com_menus/controllers/menus.php on line 95

    Several other people have had the same error after upgrading to Joomla 1.7 – http://forum.joomla.org/viewtopic.php?f=625&t=632543&p=2543499&hilit=_getNode+Failed#p2543499

    I have not upgraded my site, this is a new install. And as per the information provided in the joomla forum link I have checked that Menu_Item_Root

    Has anyone else had a similar problem or know how to solve this?
    I have also raised a support ticket so hopefully Joomlart Staff will have a solution soon that I can post here.

    Thanks
    T’Anne

    jooservices Friend
    October 12, 2011 at 7:50 am #418669

    Hi,
    Could you please provide us your site url and backend access ?
    Thanks
    Viet Vu

    TAnne Mills Friend
    October 12, 2011 at 8:22 am #418684

    Hi Viet

    I have a ticket raised in the support system allocated to you NQG-749-21987.
    I have also raised the problem here in case any other user has some ideas?

    Thanks
    T’Anne

    jooservices Friend
    October 12, 2011 at 1:45 pm #418777

    Hi

    Can I reinstall the Quickstart again to check the issue for you?

    Thanks
    Viet Vu

    TomC Moderator
    October 12, 2011 at 2:09 pm #418789

    <em>@tanne 275121 wrote:</em><blockquote>I am unable to add new menu items to the main menu in my clean JA Droid 1.7 quickstart install.

    Thanks
    T’Anne</blockquote>
    T’Anne . . . When you performed your quickstart installation, did you also install the sample data?

    What method did you use to upload/install the template – FTP?

    Here is a STEP-BY-STEP[/url] tutorial you can follow to successfully perform a quickstart installation. I have utilized this method to install JA Droid many times for members – and have not experienced any issues.

    😎

    TAnne Mills Friend
    October 13, 2011 at 12:54 am #418937

    Thanks Viet & Tom

    I re-installed the template (last Friday) after experiencing this problem.

    The install method was – upload the quickstart package via FTP, unzip the package, complete the installation wizard (with no sample data installed). I have previously done quickstart installs with no sample data (as I find it faster to customise) without any problems.

    I have checked that the menu module is published and available to the public.

    If you think it is the Sample Data that needs to be installed I will back up my modifications and try this.

    Thanks
    T’Anne

    TomC Moderator
    October 13, 2011 at 3:27 am #418954

    What I think you should do is unzip the quickstart files FIRST (into a temporary folder on your desktop or something), and then upload those files to your server. I’ve never heard of someone uploading the zip file to the server and then trying to unzip and upload from there.

    Again, if you follow the steps in the tutorial linked above (and in my signature block below), you shouldn’t have a problem.

    jooservices Friend
    October 17, 2011 at 3:28 am #419712

    Hi
    #1. Please try to upgrade your Joomla from 1.7.0 to 1.7.1 if have not yet upgraded.
    #2. Sample data is not required. You can install template / quickstart w/o it and have no troubles. ( but this case qs is no meaning anymore ).

    Thank you
    Viet Vu

    TAnne Mills Friend
    October 17, 2011 at 3:34 am #419713

    Hi Viet

    I have now updated to 1.7.1 and still have the same problem.
    Thanks
    T’Anne

    jooservices Friend
    October 17, 2011 at 3:37 am #419715

    Would you mind give me your backend access / ftp for checking ?
    Thank you
    Viet Vu

    TomC Moderator
    October 17, 2011 at 5:08 am #419719

    <em>@TomC 275455 wrote:</em><blockquote>What I think you should do is unzip the quickstart files FIRST (into a temporary folder on your desktop or something), and then upload those files to your server. I’ve never heard of someone uploading the zip file to the server and then trying to unzip and upload from there.

    Again, if you follow the steps in the tutorial linked above (and in my signature block below), you shouldn’t have a problem.</blockquote>

    Did you consider my suggestion above?

    TAnne Mills Friend
    October 17, 2011 at 5:14 am #419721

    Hi Tom

    I am not sure how unzipping the folders locally or on the server will make a difference? I have installed hundreds of sites by unzipping the files on my web server without a problem. It is so much more efficient to upload one compressed zip file as opposed the all of the uncompressed files. If we can not solve the problem another way I will try another quickstart with the sample data installed.

    Cheers
    T’Anne

    jooservices Friend
    October 18, 2011 at 5:48 am #419921

    Hi
    I’m working on your site. Please allow me few hours.
    Thank you
    Viet Vu

    update:// confirmed this is a bug with our qs pack. I’m trying to find out reason.
    Thank you
    Viet Vu

    jooservices Friend
    October 18, 2011 at 6:23 am #419928

    Hi
    There are lots of trouble in db of quickstart ( w/o sample ). But install qs w/o sample is same of Joomla default install . So i most suggest you go w/ Joomla! 1.7.1 ( Joomla_1.7.1-Stable-Full_Package.zip ) and install T3 / template after that.
    It should be better.
    Thank you
    Viet Vu

    1 user says Thank You to jooservices for this useful post

    1. TAnne Mills
    TAnne Mills Friend
    October 18, 2011 at 11:32 pm #420088

    Thanks Viet Vu

    I’ll give that a go.
    T’Anne

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