Joomla Templates Club 406,261 posts

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#939008

Hi
Your screenshot and topic title are completely different .
Do u mean the css not working ? or you are not able to change the slideshow image ?

For the screenshot kindly do not use the style code in head , add the custom code in custom.css file .
For slideshow I can see the images on front end . kindly clean browser cache and check it again .

1 user says Thank You to Pankaj Sharma for this useful post

1. teresa yeung

[teresa yeung Friend teresa yeungJoin date: December 2015Posts: 220Downloads:16Uploads:115 Thanks: 46]

#939438

Thanks

I clear the Cache but still cannot change the photo at the Slideshow.

Attached is the problem.jpg

I just want to add the photo at capture.jpg

---

Attachments:

1. 
2. 

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#939885

Hi
please see this is the 2nd image on front end : http://prntscr.com/bfo8oh
Kindly take backup of site and update all JA Extensions and templates first because your site is running on latest Joomla and all JA Extensions are outdated .
This would solve the issue .

Please take full backup of site and all custom changes , Upgrade will remove the custom changes did in template files .

[teresa yeung Friend teresa yeungJoin date: December 2015Posts: 220Downloads:16Uploads:115 Thanks: 46]

#941028

Hi Pankaj

Thanks for the reply

I have followed as suggested by you. All the extension are up-to date (Screenshot attached). It seems that the problem in with JoomlArt Advanced Custom Module (JA ACM). As per it’s description, it is compatible with Joomla 3.4 hence our Joomla version is 3.5.1(Screenshot attached).

Kindly look at the issue.

---

Attachments:

1. 
2. 

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#941054

Hi
All JA Extension are updated via Joomlart Extension manager component and yes ACM module work with latest Joomla .
You need to update them from JA EM .
Add your JA account user/pass in JAEM > Services manager area .
Select Joomlart updates to update JA Extensions .

[teresa yeung Friend teresa yeungJoin date: December 2015Posts: 220Downloads:16Uploads:115 Thanks: 46]

#941471

Hi,

As suggested, MOD_JA_ACM has been upgraded from version 2.0.9 to version 2.1.1, but it still causing issue. And also giving error when I try to update/upload JA EM.

I request, kindly do the needful at your end.

Regards

---

Attachments:

1. 
2. 

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#941524

Hi
I think your Joomla is not sucessfully updated , its a bug in the Joomla to select the images
https://issues.joomla.org/tracker/joomla-cms/9454
You can check the same when u insert image anywhere using default Joomla media window
I suggest you to restore site backup and update Joomla on a test domain first . You can also see this error in console window of browser .

[teresa yeung Friend teresa yeungJoin date: December 2015Posts: 220Downloads:16Uploads:115 Thanks: 46]

#941637

Hi,
It is working fine when I insert image anywhere like posts rather than ACM slideshow (screenshot attached). So I think problem is with JA ACM. I have May 23, 2016 backup. If I restore then it will reflect the changes that is done in between.

kindly suggest me.

Regards

[teresa yeung Friend teresa yeungJoin date: December 2015Posts: 220Downloads:16Uploads:115 Thanks: 46]

#941638

Sorry, screenshot not attached.

---

Attachments:

1. 
2. 

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#941643

Hi
Please check it again , i tested it on your site , the issue is not in JA ACM module .
its default Joomla media window that is not working . As u can see the error in console and i check it also not working when i try to add background image on custom html module of Joomla .
You can try to switch the default admin template and see if it works ,
Also i suggest you to post the issue on Joomla forum with the console error details .

[teresa yeung Friend teresa yeungJoin date: December 2015Posts: 220Downloads:16Uploads:115 Thanks: 46]

#941644

Let me restore the backup. Kindly let me, will if effect to changes that make in posts? or It will effect only the files in which changes make like custom.css

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#941645

Hi
I do not understand your last message about backup restore . If you restore the backup you will lose all changes you did on site .
So try it on your test subdomain, you can also see in your current Joomla i can not found all options .

[teresa yeung Friend teresa yeungJoin date: December 2015Posts: 220Downloads:16Uploads:115 Thanks: 46]

#942386

Hi Pankaj

Is any another way to fix the issue? Because I have 23 May, 2016 backup and there is a lot of changes done in between.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#942392

Hi
since the issue is related to Joomla , its hard for me to give a solution , as u can see the issue seems to be know bug https://issues.joomla.org/tracker/joomla-cms/9454
I suggest you to write the issue on Joomla forum so someone from Joomla support will check this bug .

Regards

[teresa yeung Friend teresa yeungJoin date: December 2015Posts: 220Downloads:16Uploads:115 Thanks: 46]

#942474

I write to Joomla , they reply as "you should check with the maker if the template for an update ".

---

Attachments:

1. 

[Author]

Posts