test
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • clayman99 Friend
    #1049097

    Followed doc and have done this on other JA site but it just doesnt work.

    Tried youtube, local and external hosted footage also. Cant edit existing either.

    Pankaj Sharma Moderator
    #1049311

    Hi
    Can u share a temp super user login of site in Private reply and a screenshot of the issue.

    I will check it.

    Regards

    clayman99 Friend
    #1049334
    This reply has been marked as private.
    Pankaj Sharma Moderator
    #1049335

    Hi
    The submitted site is using JA Eventii template. Can you share the JA Oslo site details and the URL where the video not showing to you.

    Regards

    clayman99 Friend
    #1049394
    This reply has been marked as private.
    Pankaj Sharma Moderator
    #1049397

    Hi
    Kindly update the JA Content plugin http://prntscr.com/fx0y2v
    to the latest version and check this issue.

    Let me now if it helps.

    Regards

    clayman99 Friend
    #1049399
    This reply has been marked as private.
    Pankaj Sharma Moderator
    #1049413

    Hi
    Open JA Extension Manager > Configurations> Hide Non JA Extension > Yes > Save and try update again.
    Make sure you have configured the JAEM > Service manager are with correct information.

    Regards

Viewing 8 posts - 1 through 8 (of 8 total)

This topic contains 7 replies, has 2 voices, and was last updated by  Pankaj Sharma 7 years, 5 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum