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  • kimberlycollins Friend
    #143690

    Hi – trying to download JA Lead from Membership Area, but all that happens is a blank white box pops up. Screenshot:
    http://yfrog.com/76screenshotrzmp

    Tried FF3, then IE7 – same in each

    Any ideas? Thanks!

    hanifahmed Friend
    #315232

    You have to be a fully licensed member in order to download templates/magento templates.

    Maybe your membership has not gone through yet, or the server is down.

    Just give it some time and it’ll fix itself; if you need it urgently, you might want to submit a support ticket or something.

    By the way: You have downloaded JM LEAD and not JA LEAD. Two completely different things.

    kimberlycollins Friend
    #315234

    Thanks for replying. It’s been over 24 hours, and the link shows in the “Membership Area”:

    Your payment history
    <blockquote>Product Download Period Amount PDF Invoice PDF Copyright Removal Support
    Magento – Single Personal License – 01 domain [JM Lead] [ Download ] LIFETIME $120.00 HTML PDF

    * Yes (?)</blockquote>

    That’s why I was wondering if maybe something is broken on the site?

    hanifahmed Friend
    #315235

    I just found out there was a database crash last night – so try submitting a ticket!

    Anonymous Moderator
    #315280

    Hi

    Yesterday, we had some problems with our server. I am terribly sorry for this issue. We fixed it.

    Please kindly check again.

Viewing 5 posts - 1 through 5 (of 5 total)

This topic contains 5 replies, has 3 voices, and was last updated by Anonymous 15 years, 3 months ago.

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