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[cjmicro Friend cjmicroJoin date: June 2008Posts: 501Downloads:3Uploads:0 Thanks: 198 Thanked: 81 times in 10 posts]

#165718

I have jaslideshow2 installed, 2.2.1. joomla 1.5.23

I removed all the old images from the folder (called topslide on my site) and the corresponding resized folder, and turned off ja slideshow cache. (also turned off resize). I cleared joomla cache and temp folders, cleared my browser cache, and everything else I can think of. Normally this works.

I cannot get the new images to show up! (foxhuntinglife.com images would have janet hitchen photo on them). New images have different names, and all old images have been removed!

If i rename the folder and point to a new folder, no image shows at all.

I even tried on other computer.

Please let me know what else to try, very frustrating!!

[thangnn1510 Friend thangnn1510Join date: October 2014Posts: 1608Downloads:0Uploads:80 Thanks: 73 Thanked: 278 times in 256 posts]

#398787

I have determined your problem that you cannot get JA slideshow 2 images to refresh, it shows old images . However I couldn’t give the best solution if I don’t know your site. Please give us the login information FTP/Admin account to your support ticket IEB-911-87169 in http://support.joomlart.com. We’ll check for you.

Thanks.

[aidosnet Friend aidosnetJoin date: December 2009Posts: 31Downloads:0Uploads:4 Thanks: 4]

#398889

<em>@thangnn1510 250104 wrote:</em><blockquote>I have determined your problem that you cannot get JA slideshow 2 images to refresh, it shows old images . However I couldn’t give the best solution if I don’t know your site. Please give us the login information FTP/Admin account to your support ticket IEB-911-87169 in http://support.joomlart.com. We’ll check for you.

Thanks.</blockquote>

I’ve the same problem and another too in http://www.ritamartinez.it/:
1. I’ve tried with media manager to remove the resized image “saudade_260_140.jpg” but when I try to get to the “/images/resized/images/stories” folder to delete manually this image I get the error:
JFolder::files: Path is not a folder
JFolder::folder: Path is not a folder

2. so I removed the image via FTP (but my client does’nt want to use this manually method, of course)

please, can you resolve these my 2 problems?

tell me how can I have eventually a support ticket

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[thangnn1510 Friend thangnn1510Join date: October 2014Posts: 1608Downloads:0Uploads:80 Thanks: 73 Thanked: 278 times in 256 posts]

#398981

OK Thanks for clarifying the problem more clearly. To use support ticket please login to http://support.joomlart.com by your forum user/pass then find you ticket id (in your case it is YIU-233-73879) and fill your login information to the form in that ticket.

Looking forward to hear from you.

[cjmicro Friend cjmicroJoin date: June 2008Posts: 501Downloads:3Uploads:0 Thanks: 198 Thanked: 81 times in 10 posts]

#399094

I finally got mine to work by uninstalling the module, and reinstalling, then it STILL was showing the old images, but when I deleted them all again (don’t ask me how they got uploaded again) and reuploaded the new it finally worked!!

Probably not much help but that is how I got it to work.
Cheryl

1 user says Thank You to cjmicro for this useful post

1. thangnn1510

[thangnn1510 Friend thangnn1510Join date: October 2014Posts: 1608Downloads:0Uploads:80 Thanks: 73 Thanked: 278 times in 256 posts]

#399542

Thanks for sharing your resolution, that could help others in this case.

[gshull Friend gshullJoin date: June 2011Posts: 1Downloads:0Uploads:0]

#406344

This is a work-around, not a solution. Sounds like a problem exists.

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