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Viewing 7 posts - 1 through 7 (of 7 total)
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  • cjmicro Friend
    #165718

    I have jaslideshow2 installed, 2.2.1. joomla 1.5.23

    I removed all the old images from the folder (called topslide on my site) and the corresponding resized folder, and turned off ja slideshow cache. (also turned off resize). I cleared joomla cache and temp folders, cleared my browser cache, and everything else I can think of. Normally this works.

    I cannot get the new images to show up! (foxhuntinglife.com images would have janet hitchen photo on them). New images have different names, and all old images have been removed!

    If i rename the folder and point to a new folder, no image shows at all.

    I even tried on other computer.

    Please let me know what else to try, very frustrating!!

    thangnn1510 Friend
    #398787

    I have determined your problem that you cannot get JA slideshow 2 images to refresh, it shows old images . However I couldn’t give the best solution if I don’t know your site. Please give us the login information FTP/Admin account to your support ticket IEB-911-87169 in http://support.joomlart.com. We’ll check for you.

    Thanks.

    aidosnet Friend
    #398889

    <em>@thangnn1510 250104 wrote:</em><blockquote>I have determined your problem that you cannot get JA slideshow 2 images to refresh, it shows old images . However I couldn’t give the best solution if I don’t know your site. Please give us the login information FTP/Admin account to your support ticket IEB-911-87169 in http://support.joomlart.com. We’ll check for you.

    Thanks.</blockquote>

    I’ve the same problem and another too in http://www.ritamartinez.it/:
    1. I’ve tried with media manager to remove the resized image “saudade_260_140.jpg” but when I try to get to the “/images/resized/images/stories” folder to delete manually this image I get the error:
    JFolder::files: Path is not a folder
    JFolder::folder: Path is not a folder

    2. so I removed the image via FTP (but my client does’nt want to use this manually method, of course)

    please, can you resolve these my 2 problems?

    tell me how can I have eventually a support ticket


    1. Selection_043
    thangnn1510 Friend
    #398981

    OK Thanks for clarifying the problem more clearly. To use support ticket please login to http://support.joomlart.com by your forum user/pass then find you ticket id (in your case it is YIU-233-73879) and fill your login information to the form in that ticket.

    Looking forward to hear from you.

    cjmicro Friend
    #399094

    I finally got mine to work by uninstalling the module, and reinstalling, then it STILL was showing the old images, but when I deleted them all again (don’t ask me how they got uploaded again) and reuploaded the new it finally worked!!

    Probably not much help but that is how I got it to work.
    Cheryl

    thangnn1510 Friend
    #399542

    Thanks for sharing your resolution, that could help others in this case.

    gshull Friend
    #406344

    This is a work-around, not a solution. Sounds like a problem exists.

Viewing 7 posts - 1 through 7 (of 7 total)

This topic contains 7 replies, has 4 voices, and was last updated by  gshull 13 years, 4 months ago.

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