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  • hamlethub Friend
    #176931

    I have upgraded to 2.5, and installed the Teline IV template. Every plugin and module from Joomlart I can install, with the exception of News Pro and News Featured.

    When I go to install these modules, I receive an error -1 – An error has occurred. Copy Filed

    What could the problem be if I am upgrading, and every other module installs correctly?

    pavit Moderator
    #452519

    Hi hamlethub

    This type of issue is due to a wrong attribution of permissions to folders or user

    Check your folder permissions and enable your ftp user to give the correct permission to write on your folders.

    Regards

    hamlethub Friend
    #452521

    Thanks for the reply – but these folders (under modules) have the same permissions as the other folders…

    They have permissions at 0755, and owner/group at 509/507.

    What should it be?

    The other modules that installed correctly have the exact same permissions.

    pavit Moderator
    #452523

    Your FTP user is enabled ?

    hamlethub Friend
    #452524

    Do you mean under “Global Configuration/FTP Settings”?

    Why would that only have an effect on updating these two modules, and not the others?

    I will enable it there…

    hamlethub Friend
    #452526

    Yikes, when I tried to enable it in the global configuration, I received an error:
    JFTP:write:Bad Response
    Could not save data: Error: Could not write to the configuration file

    pavit Moderator
    #452528

    Your configuration.php is unwritable make it 777 ,make your modifications and then put it again with the old permissions settings

    hamlethub Friend
    #452529

    somehow it erased the entire file, the configuration file has zero bytes. How can I get it back?

    Help!

    pavit Moderator
    #452536

    Could you send me via PM your credentials for backend and ftp ?

    I will ceck what’s happening

    hamlethub Friend
    #452540

    I have the FTP set up correctly now, but it will still not install those two modules. it will install every other module/update.

Viewing 10 posts - 1 through 10 (of 10 total)

This topic contains 10 replies, has 2 voices, and was last updated by  hamlethub 12 years, 7 months ago.

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