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[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#692306

Cannot access the layout manager on our dev or our live site. Link provided is our LIVE site.. please resolve the issue on this one.

Can render layout for the same charity based template for a clients site on the same box.

We have not made any changes for a few days to the layout. Please can you advise why it does not render. We need to make changes please.

Many thanks in advance

R

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#692447

Hi,

I got the problem from backend of your site.

Which files have you changed recently?

And you can also PM me admin & FTP account, I will help you to check it further.

Regards

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#749684

Hi,

I got the problem from backend of your site.

Which files have you changed recently?

And you can also PM me admin & FTP account, I will help you to check it further.

Regards

[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#692459

Hi @ninja Lead,

Thank you for your reply.

We have only changed some blocks and css files. You will see the timestamps in FTP reflect this. We haven’t changed anything on the administrator side.

I have sent you Joomla and FTP access.

Thanks in advance.

[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#749696

Hi @ninja Lead,

Thank you for your reply.

We have only changed some blocks and css files. You will see the timestamps in FTP reflect this. We haven’t changed anything on the administrator side.

I have sent you Joomla and FTP access.

Thanks in advance.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#693179

Hi,

I fixed the problem directly on your site with the solution below

Open templates/ja_charity/tpls/blocks/off-canvas.php file

from

<button class="btn btn-primary off-canvas-toggle <?php $this->_c('off-canvas') ?> hidden-lg " type="button" data-pos="right" data-nav="#t3-off-canvas" data-effect="<?php echo $this->getParam('addon_offcanvas_effect', 'off-canvas-effect-4') ?>">

to

<button class="btn btn-primary off-canvas-toggle hidden-lg <?php $this->_c('off-canvas') ?>" type="button" data-pos="right" data-nav="#t3-off-canvas" data-effect="<?php echo $this->getParam('addon_offcanvas_effect', 'off-canvas-effect-4') ?>">

You can check it again, let me know if it helps

Regards

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#749867

Hi,

I fixed the problem directly on your site with the solution below

Open templates/ja_charity/tpls/blocks/off-canvas.php file

from

<button class="btn btn-primary off-canvas-toggle <?php $this->_c('off-canvas') ?> hidden-lg " type="button" data-pos="right" data-nav="#t3-off-canvas" data-effect="<?php echo $this->getParam('addon_offcanvas_effect', 'off-canvas-effect-4') ?>">

to

<button class="btn btn-primary off-canvas-toggle hidden-lg <?php $this->_c('off-canvas') ?>" type="button" data-pos="right" data-nav="#t3-off-canvas" data-effect="<?php echo $this->getParam('addon_offcanvas_effect', 'off-canvas-effect-4') ?>">

You can check it again, let me know if it helps

Regards

[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#693371

Hi @ninja Lead,

Have you been able to look at this for us?

Thanks

[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#749915

Hi @ninja Lead,

Have you been able to look at this for us?

Thanks

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#693434

@romolo: Yes, I solved it on your site and I rechecked it again and saw it’s working fine on your site.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#749978

@romolo: Yes, I solved it on your site and I rechecked it again and saw it’s working fine on your site.

[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#693557

Hi @ninja Lead,

Many thanks for resolving this for us.

Not sure if this is an effect from this, but we have noticed we now have a scroll (left-right) bar along the bottom of the home page. This only appears on the home page, no other pages…

Please advise

Thanks

[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#750044

Hi @ninja Lead,

Many thanks for resolving this for us.

Not sure if this is an effect from this, but we have noticed we now have a scroll (left-right) bar along the bottom of the home page. This only appears on the home page, no other pages…

Please advise

Thanks

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#693766

Hi,

I spent a lot of my time to debugging the problem on your site. Because you had custom with position-11 position on homepage of your site.

<?php $this->loadBlock('spotlight-4-new') ?>

and you can see it from templates/ja_charity/tpls/home-4-new2.php

I only worked with why-use-designated page, you have to do this with other page to show position-11 position on your site.

Regards

1 user says Thank You to Ninja Lead for this useful post

1. romolo

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#750120

Hi,

I spent a lot of my time to debug the problem on your site. Because you had customzied position-11 position on homepage of your site.

<?php $this->loadBlock('spotlight-4-new') ?>

and you can see it from templates/ja_charity/tpls/home-4-new2.php

I only worked with why-use-designated page, you have to do this with other page to show position-11 position on your site.

Regards

1 user says Thank You to Ninja Lead for this useful post

1. romolo

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