Viewing 10 posts - 16 through 25 (of 25 total)
  • Author
    Posts
  • romolo Friend
    #693834

    Hi @ninja Lead,

    PLEASE HELP URGENTLY …. As our live site now doesn’t display, Events from Event Booking and JA Event Articles… We had staff members on those pages yesterday morning so we know it was working fine then.

    I will send you a private message with links to our old development site to show you how the pages should look…

    Please help ASAP as this is our live site!
    Many thanks in advance.

    romolo Friend
    #750167

    Hi @ninja Lead,

    PLEASE HELP URGENTLY …. As our live site now doesn’t display, Events from Event Booking and JA Event Articles… We had staff members on those pages yesterday morning so we know it was working fine then.

    I will send you a private message with links to our old development site to show you how the pages should look…

    Please help ASAP as this is our live site!
    Many thanks in advance.

    romolo Friend
    #693845

    We can see from inspecting it’s the wrong layout being displayed on those pages… Please investigate and advise…

    romolo Friend
    #750178

    We can see from inspecting it’s the wrong layout being displayed on those pages… Please investigate and advise…

    romolo Friend
    #693848

    @ninja Lead, we have restored a backup from last night, which is working how we want it… I will send you a private message with the link.

    romolo Friend
    #750181

    @ninja Lead, we have restored a backup from last night, which is working how we want it… I will send you a private message with the link.

    Ninja Lead Moderator
    #693849

    Hi,

    Yes, let me know if you have any further assistance.

    Regards

    Ninja Lead Moderator
    #750182

    Hi,

    Yes, let me know if you have any further assistance.

    Regards

    romolo Friend
    #693851

    Hi @ninja Lead,

    Don’t worry – We have resolved this now..

    The problem was, on the “sub-layout” option you had this set to our old custom layout and not the default layout…

    Once we changed all the affected pages burst back into life and are using the correct templates/positions.

    Thanks for your assistance.

    romolo Friend
    #750184

    Hi @ninja Lead,

    Don’t worry – We have resolved this now..

    The problem was, on the “sub-layout” option you had this set to our old custom layout and not the default layout…

    Once we changed all the affected pages burst back into life and are using the correct templates/positions.

    Thanks for your assistance.

Viewing 10 posts - 16 through 25 (of 25 total)

This topic contains 25 replies, has 2 voices, and was last updated by  romolo 9 years, 1 month ago.

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