Cannot see ticket to reply - JoomlArt

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Forums Joomla Templates Club JA Wall Cannot see ticket to reply

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irishnet Friend

irishnet
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August 25, 2014 at 10:37 am #200773

Hi I placed a ticket ID SSG-415-64317

You have answered it, but when I follow the link and log into the support I can only see one pre sales ticket from last Feb.

If i follow the support ticket link after I have logged into the support url, I get this message: Invalid ticket ID or you do not have permission to access this ticket

So I have replied to the email directly and just letting you know so you can check if you got it.

Thank you

pavit Moderator

pavit
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August 25, 2014 at 3:02 pm #547155

Hi

I checked your ticket and your email was correctly received as a ticket reply

Regards

irishnet Friend

irishnet
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August 25, 2014 at 4:12 pm #547168

thank you for letting me know.
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This topic contains 3 replies, has 2 voices, and was last updated by irishnet 10 years, 3 months ago.

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