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[Sam Samiei Friend Sam SamieiJoin date: September 2014Posts: 118Downloads:187Uploads:15 Thanks: 4]

#784977

tried to update the extension from JoomlArt Extensions Manager but i get the following error:

Response from JoomlArt Updater Service: Your account does not have enough permission to take this action. Please contact "JoomlArt Updater Service" for more information or use another account. Upgrade failure

any help appreciated. thanks

[Uli Friend UliJoin date: November 2012Posts: 2Downloads:6Uploads:0]

#785090

count +1
I have the same issue here!

[unigene Friend unigeneJoin date: April 2011Posts: 8Downloads:10Uploads:0 Thanks: 4]

#788589

Same for me. I guess it’s a JoomlArt server problem?

[vulkodlaks Friend vulkodlaksJoin date: July 2015Posts: 97Downloads:5Uploads:8 Thanks: 11]

#789016

Same issue here as well.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#791136

Hi @All please wait for some time , There is issue going in the system , Team is working on it , it will be fixed soon .
I will back to you once it fixed
Sorry for the inconvenience .

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#803048

Hi
JA Extension manager problem is fixed now . Please check and confirm 🙂

[unigene Friend unigeneJoin date: April 2011Posts: 8Downloads:10Uploads:0 Thanks: 4]

#805626

I confirm. It’s working again.

Thanks.

[Uli Friend UliJoin date: November 2012Posts: 2Downloads:6Uploads:0]

#812434

Sorry, that didn´t work for me.

Still getting this one: "Response from JoomlArt Updater Service: Your account does not have enough permission to take this action. Please contact "JoomlArt Updater Service" for more information or use another account."

Tried with my account and also as anonymous user.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#812445

Hi
make sure you are using same user pass . If still not work ,
post your site admin details via Private reply including your username/pass of JA account.
I will check it .
Meanwhile could u try to backup site and check same issue on localhost , as i checked several time but this issue is not coming at my end on fresh package .

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