Joomla Templates Club 406,261 posts

[mistralis Friend mistralisJoin date: February 2011Posts: 44Downloads:4Uploads:5 Thanks: 12 Thanked: 2 times in 1 posts]

#1009545

Hi,
I can not access my site, not even the Administrator. I think some module or plugin has been corrupted.
How can I solve this? Can you help me?

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#1009555

Hello

If you have a recent backup use it to restore your website .

also woul be helpful to receive more info about what exactly you modified in the last days.

[mistralis Friend mistralisJoin date: February 2011Posts: 44Downloads:4Uploads:5 Thanks: 12 Thanked: 2 times in 1 posts]

#1009563

Hello Pavit,

I have no backup, it is within the ADMINISTRATOR area. Which I no longer have access to.

As the site went offline I went into modules and plugins and enabled them all.
When I went back to the plugins even ADMINISTRATOR went offline.

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#1009564

Hello

If you have a cpanel host access you can share it here as private reply add also your database name and joomla installation folder, i will try to take a look at it.

[mistralis Friend mistralisJoin date: February 2011Posts: 44Downloads:4Uploads:5 Thanks: 12 Thanked: 2 times in 1 posts]

#1009565

You mean, the access to my Godaddy account?

[mistralis Friend mistralisJoin date: February 2011Posts: 44Downloads:4Uploads:5 Thanks: 12 Thanked: 2 times in 1 posts]

#1009568

This reply has been marked as private.

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#1009574

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[mistralis Friend mistralisJoin date: February 2011Posts: 44Downloads:4Uploads:5 Thanks: 12 Thanked: 2 times in 1 posts]

#1009577

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[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#1009582

Hello

If you want to be helped then you will need to give me cpanel access from where i can access your files too

You have a database with 3 different prefixes which is the correct one ?

without access to your files too i cannot help

maybe you can ask to your hosting provider if they have a backup saved and than restore it.

Regards

[mistralis Friend mistralisJoin date: February 2011Posts: 44Downloads:4Uploads:5 Thanks: 12 Thanked: 2 times in 1 posts]

#1009584

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[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#1009588

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[mistralis Friend mistralisJoin date: February 2011Posts: 44Downloads:4Uploads:5 Thanks: 12 Thanked: 2 times in 1 posts]

#1009593

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[mistralis Friend mistralisJoin date: February 2011Posts: 44Downloads:4Uploads:5 Thanks: 12 Thanked: 2 times in 1 posts]

#1009595

Ok.

I found the database, but I have no idea how to disable the plugins.
Could you please help me with this?

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#1009602

You should go to yourprefix_extensions table than filter for extension type = plugin then edit it and in the enabled field change value from 1 to 0 to disable it.

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1 user says Thank You to pavit for this useful post

1. mistralis

[mistralis Friend mistralisJoin date: February 2011Posts: 44Downloads:4Uploads:5 Thanks: 12 Thanked: 2 times in 1 posts]

#1009609

Thank you.
But still not working.
Now I’m going to disable module.

But, How can I just see the articles? Is that possible?

[Author]

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