Public Forums 71,145 posts

[cjmicro Friend cjmicroJoin date: June 2008Posts: 501Downloads:3Uploads:0 Thanks: 198 Thanked: 81 times in 10 posts]

#142266

I can’t seem to download files even though I’m logged in with my developer membership. This is a different computer, so I wonder if it’s my settings or something.

I have, however, been able to download files from other sites and other joomla extensions/templates.

I tried in 3 different browsers but mainly use Firefox on this computer.

Can anyone help? Joomla support says their site is functioning properly, so I am hoping maybe someone else has had this or had some idea.

Thank you,

Cheryl:confused:

[prakash Friend prakashJoin date: October 2008Posts: 439Downloads:0Uploads:1 Thanks: 2 Thanked: 146 times in 115 posts]

#309165

the downloads are working fine…what u can try is clear ur cache and then login and try again…

[floo Friend flooJoin date: October 2008Posts: 42Downloads:0Uploads:0 Thanks: 4 Thanked: 8 times in 4 posts]

#309223

Furthermore try to clear your cookies

FireFox : Extra -> Delete Private Data

[cjmicro Friend cjmicroJoin date: June 2008Posts: 501Downloads:3Uploads:0 Thanks: 198 Thanked: 81 times in 10 posts]

#309249

Thank you for the reply but clearing private data and cache does not help. Still getting that weird error, but have been downloading files plenty from other sites. Very strange!!

Cheryl

[floo Friend flooJoin date: October 2008Posts: 42Downloads:0Uploads:0 Thanks: 4 Thanked: 8 times in 4 posts]

#309256

<em>@cjmicro 134450 wrote:</em><blockquote>Thank you for the reply but clearing private data and cache does not help. Still getting that weird error, but have been downloading files plenty from other sites. Very strange!!

Cheryl</blockquote>

Well thats really strange. I’ve never encountered such an error while downloading files. Maybe mailing support might help you so that they can solve the problem with your help.

[prakash Friend prakashJoin date: October 2008Posts: 439Downloads:0Uploads:1 Thanks: 2 Thanked: 146 times in 115 posts]

#309265

i m not sure…but based on your join date…kindly see if your membership has not expired…

1 user says Thank You to prakash for this useful post

1. cjmicro

[cjmicro Friend cjmicroJoin date: June 2008Posts: 501Downloads:3Uploads:0 Thanks: 198 Thanked: 81 times in 10 posts]

#309283

Ok I have my regular computer back and still no download. I will check with support as my membership is good til May 2010, so maybe it’s just something weird with that. Thanks everyone.
Cheryl

[Author]

Posts