Joomla Extensions Club 20,483 posts

[domjam Friend domjamJoin date: November 2012Posts: 4Downloads:0Uploads:0]

#182304

Hi all,

Where to start… :((

I just have bought a subscription for all your Joomla Extension.
– I particularly wanted to get the latest SlideShow for Joomla 2.5.
– I subscribed, paid, and downloaded the version offered to me at that moment.

Then:
– I tried to installed it on my Joomla site. Worked.
– I started to create a new slideshow.
Result: none of the ‘Save’, ‘Save&close’, ‘Save&new’ buttons worked.
:((:((:((

IMPORTANT NOTE: I never had this before, and I’m playing with all kind of crazy extensions on various servers.
But seeing your post, I check my server. PHP version, rights… Everything is fine. And all the others Extension work perfectly.

Sooo… After all the time spent to all those verifications, I checked your website for version history, hoping for a fix on your side.
It’s then that… I started to be puzzled :p. Please check it yourself: there’s a mention of a 2.5.5 version, but it is barely impossible to find it from the ‘Updates & version’. I have been lost for 2 hours (real hours) falling at some point on the 2.5.1 version, that in then end reveald to be the 2.5.3 version any way… >:(

I finally manage to find this link: http://www.joomlart.com/forums/downloads.php?do=file&id=2523
YES! a download button for the 2.5.5 version! … Ooohhh nOOooo.. The system doesn’t recognize me as a customer for this one (for the 2.5.3 it does…). I tried to log out, remove cookies… Nothing work. I tried other extensions from there: same thing. >:(

I want this 2.5.5 version ! I need the stuff I bought ! And I need it to work and to save it when I need!
Sorry to sound a bit… high. But actually I am.

Please, let me get this 2.5.5 version:-[, please tell me that it solve the ‘save’ issue, and, a bit later, please check how complex your versioning works (just put someone that doesn’t know it in front of it… Or try to get the this 2.5.5 version without the link Igave to you…) and please, simplify / re-organize it.

Looking forward to get your solution super uber soon on getting this 2.5.5 version,
Hoping for the best now that you are in the loop,:-[

Best
Dominique

PS: I also tried to instal your Joomla Extension manager. Didn’t help to get the update. Joomla Backend sees the 2.5.5 too but, when clicking on ‘Update’ end up with ‘Copy failed’…

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#473404

Hi Dominique,

I send you package of JA Slideshow v2.5.5 module in private message, please check it.

[domjam Friend domjamJoin date: November 2012Posts: 4Downloads:0Uploads:0]

#473464

Hi Saguaros

As explained in an reply to your private email (thanks for it) I just received, installed and tried the 2.5.5 version.
But unfortunately, it does not solve the ‘Save’ issue.

Please tell me / us what to do now!
THxs

D:((

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#473524

Hi again,

PM me your admin and FTP account of your site, I need to take a closer look to detect this issue.

[domjam Friend domjamJoin date: November 2012Posts: 4Downloads:0Uploads:0]

#473776

Hey Saguaros,

Done. Sent to you yestreday, in case you didn’t see it yet.

Thxs in advance,
D

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#473868

Hi domjam,

Please check my PM.

[domjam Friend domjamJoin date: November 2012Posts: 4Downloads:0Uploads:0]

#473949

Hi Saguaros,

Just answered your PM…
Hoping you’ll find a solution soon…

Thxs
D

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#474012

Hi domjam again,

The problem comes from advaced module manager component in backend of your site, it causes conflict that make slideshow not be able to be saved, please go to Module manager click Options : http://easycaptures.com/fs/uploaded/728/3067850621.png, in Layout parameter change to SLices instead of Tabs.

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