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  • SenMel Friend
    #1046087

    I can login Joomlart’s website with my credentials but can’t login to the local JA Builder page. Connect your site popup outputs the message "hash-not-match:"

    • This topic was modified 7 years, 5 months ago by  SenMel.
    Pankaj Sharma Moderator
    #1046157

    Hi
    Kindly Reset the forum password (avoid special character if you have the same issue after reset password).
    And try to log in again on site builder using the new password.
    Hope it helps.

    Regards

    SenMel Friend
    #1046311

    The problem was with special characters in the password such as @,%.
    I tried one w/o those and it worked but it means less security and needs a fix.
    Thanks

    Pankaj Sharma Moderator
    #1046416

    You are welcome!

    eva123 Friend
    #1046727

    Hi.

    I´m a total beginner – I´ve never made at site in any way.
    I can login to my site only as an administrator but not otherwise.

    What do I do?
    Thanks

    Pankaj Sharma Moderator
    #1046735

    Hi.

    I´m a total beginner – I´ve never made at site in any way.
    I can login to my site only as an administrator but not otherwise.

    What do I do?
    Thanks

    Hi kindly open a separate thread for you issues. Describe your issue in it with screenshots so we can assist you better.

    Regards

    SenMel Friend
    #1077474

    Again I am using Joomlart credentials to "Go premium/login" for my local Wampserver JA Builder page.
    It says I logged in and refreshes the page but there is no sign that I logged in. "Go premium/login" is still there and JA Builder asks me to pay for paid blocks.


    1. Sketch-1
    Pankaj Sharma Moderator
    #1077532

    Hi
    On the local server, if you are not connected to the internet this is why its showing this.
    Can you try the same on live site and see how it goes.
    There is no need to pay as you have JATC membership that allows you to download the builder pro.

    Regards

    SenMel Friend
    #1077773

    It was wireless connection when I encountered this problem. It is now wired and I don’t know why the problem is gone.

    SenMel Friend
    #1077777

    But this time I have another problem:
    Whenever I add a block/item it asks me to reload the page.
    After the page reloads any change is lost.

    Pankaj Sharma Moderator
    #1077881

    Hi
    Could you put the site live and share the site details in Private reply?
    Where I can check this issue directly on your site.

    Regards

Viewing 11 posts - 1 through 11 (of 11 total)

This topic contains 10 replies, has 3 voices, and was last updated by  Pankaj Sharma 7 years ago.

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