Viewing 9 posts - 1 through 9 (of 9 total)
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  • jean-francois.hebert@exmweb.com Friend
    #1052037

    Hi All,

    did anybody know if we can do that with k2 search engine i tried for a couple of month but no success i still have the same problem. So the problem was: my k2 items have more than one ‘Product No:’ field. Then when i try to search one, these items (with additionnal product no) are not in the result. See the picture i joined to understand what im trying to display!

    (http://imgur.com/uGPGpkx)

    Please im so bored of this issue. I tried a lot of thing but no success. The only way i found, its to copy all


    1. field-wanted-search
    Luna Garden Moderator
    #1052253

    Hi,

    Share your site URL, admin account, FTP account in Private Reply, we’ll check the problem for you.

    jean-francois.hebert@exmweb.com Friend
    #1052778
    This reply has been marked as private.
    Mo0nlight Moderator
    #1052898

    Hi,

    It seems you using extensions to make additions field to k2 items. But it’s not extra field so JA K2 Filter could not index then could not filter. You can share ftp account of your site, I will take a look.

    jean-francois.hebert@exmweb.com Friend
    #1053028
    This reply has been marked as private.
    jean-francois.hebert@exmweb.com Friend
    #1053301
    This reply has been marked as private.
    Mo0nlight Moderator
    #1053515

    Hi.

    I couldn’t access by your ftp account you share.

    Please check the information.

    jean-francois.hebert@exmweb.com Friend
    #1053814
    This reply has been marked as private.
    Mo0nlight Moderator
    #1054052

    Hi,

    It seems that I couldn’t access to your host by the account your provided.

    And JA K2 Filter only works with K2 Extra fields but you’re using some extensions to make additional fields to k2 items. JA K2 Filter will not work with these addition fields. I’m afraid that you must customize / hire a developer to get this done.

Viewing 9 posts - 1 through 9 (of 9 total)

This topic contains 8 replies, has 3 voices, and was last updated by  Mo0nlight 7 years, 3 months ago.

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