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[RDCWebMan Friend RDCWebManJoin date: September 2007Posts: 35Downloads:9Uploads:0 Thanks: 6]

#167140

Hi JA

I wish to upgrade my JA Rave template (1.o.1) and then core Joomla files (1.6.3).

I have tried to upgrade JA Ext and get an error.

I can see the JA Ext component in the component menu, but there are no sub-menus with it.

So, when I try to uninstall it to re-install it, I get this;

<blockquote>JFolder: :files: Path is not a folder. Path: /data02/……./administrator/components/com_jaextmanager
JInstaller: :Install: Cannot find XML setup file
JFolder: :files: Path is not a folder. Path: /data02…………./administrator/components/com_jaextmanager
JInstaller: :Install: Cannot find XML setup file
JFolder: :delete: Path is not a folder. Path: /data02/……………/administrator/components/com_jaextmanager
JFolder: :delete: Path is not a folder. Path: /data02/……………./components/com_jaextmanager
Could not delete the administrator menus.
Component Uninstall: Can’t uninstall. Please remove manually</blockquote>

Please advise best way to proceed.

Many thanks.

David

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#405853

<em>@davidryedale 257926 wrote:</em><blockquote>Hi JA

I wish to upgrade my JA Rave template (1.o.1) and then core Joomla files (1.6.3).

I have tried to upgrade JA Ext and get an error.

I can see the JA Ext component in the component menu, but there are no sub-menus with it.

So, when I try to uninstall it to re-install it, I get this;

Please advise best way to proceed.

Many thanks.

David</blockquote>

Hi there,
Would you mind PM with your site access than i can help you for checking ?
Thank you
Viet Vu

[resortsolutions Friend resortsolutionsJoin date: August 2013Posts: 3Downloads:0Uploads:0]

#538774

I have the same issue so what was the eventual solution?

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#538805

@resortsolutions,

Please uninstall your current version, then download and install the latest version of JA Extension Manager.

[resortsolutions Friend resortsolutionsJoin date: August 2013Posts: 3Downloads:0Uploads:0]

#538945

I tried that but get an error message…

Failed deleting en-GB.com_jaextmanager.ini
Failed to delete /home/xxxxxx/public_html/test.xxxxxx.com.au/administrator/language/en-GB/en-GB.com_jaextmanager.ini
Failed deleting en-GB.com_jaextmanager.sys.ini
Failed to delete /home/xxxxx/public_html/test.xxxxxx.com.au/administrator/language/en-GB/en-GB.com_jaextmanager.sys.ini

Uninstalling component was successful.

Neither of those files are in the en-GB directory.

Can you send me a link to full manual uninstall of JAEM or advise another solutions? If you’d like to check the site then let me know and I’ll flick you admin log in details.

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#538977

As you can see at the end of error message ‘Uninstalling component was successful.‘, which means that the component has been uninstalled anyway.

The error message is a bug in old version but has been fixed already, so you can download the latest version and install as normal.

[resortsolutions Friend resortsolutionsJoin date: August 2013Posts: 3Downloads:0Uploads:0]

#539134

Thanks for your response Adam. I have attempted to install the latest version (2.5.8) numerous times, and it is listed in Components after the install, but the link goes nowhere.

The install displays the following error…

JInstaller: :Install: File does not exist /home/xxxxx/public_html/test.xxxxx.com.au/tmp/install_539e4be0d91fc/admin/en-GB.com_jaextmanager.ini

Installing component was successful.

I note it indicates a successful install but it doesn’t work.

The site was started from an old site template which may have used different user information, which may be causing it to fail.

Might be easier if you have a look at admin to see what I mean.

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#539151

Please provide a temporary admin account via private message, I will take a closer look and investigate the problem for you.

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