Joomla Extensions Club 20,483 posts

[craigm Friend craigmJoin date: March 2011Posts: 8Downloads:0Uploads:0]

#162277

The captcha in my JA comments gives a “wrong text” “every” time I make the first attempt to input a comment. Then the second time it accepts the text. I am being careful to input the text, but it says ‘wrong text’ every single time on the fist attempt.

Is this a known issue? How can I fix it?

[nghiatd Friend nghiatdJoin date: October 2009Posts: 324Downloads:0Uploads:8 Thanks: 7 Thanked: 39 times in 37 posts]

#384534

Hello,

It would be much better for us to figure out, could you possibly provide me your ftp and admin account?
You could send me your information via link:
http://support.joomlart.com/index.php?/Tickets/Ticket/View/69143/-1/-1/-1

Best Regards.

[craigm Friend craigmJoin date: March 2011Posts: 8Downloads:0Uploads:0]

#384636

<em>@nghiatd 231817 wrote:</em><blockquote>Hello,

It would be much better for us to figure out, could you possibly provide me your ftp and admin account?
You could send me your information via link:
http://support.joomlart.com/index.php?/Tickets/Ticket/View/69143/-1/-1/-1

Best Regards.</blockquote>

Hello there. Thanks for your offer of help. I am not at all comfortable sending you my login information to my site, I think it is asking too much. Is there not another way you can provide support for this issue? What can you tell me, and what should I look for in order to diagnose the problem?

[nghiatd Friend nghiatdJoin date: October 2009Posts: 324Downloads:0Uploads:8 Thanks: 7 Thanked: 39 times in 37 posts]

#384726

Hello,

Please tell me more details:

– Are you using jacomment for joomla 1.6?

– Have you turned on language filter plugin in your site?

And please send me the link to your website.

Best Regards.

[poseidan Friend poseidanJoin date: April 2011Posts: 8Downloads:0Uploads:0 Thanks: 5]

#384836

I have the same issue. The language filter plugin is turned on on my website…

[nghiatd Friend nghiatdJoin date: October 2009Posts: 324Downloads:0Uploads:8 Thanks: 7 Thanked: 39 times in 37 posts]

#384848

Hello,

Please override 2 files attached in my reply.
siteassetjsja.comment.js
sitethemesdefaulthtmlcommentshead.php
to fix out this problem.

Best Regards.

---

Attachments:

1. site.zip

[craigm Friend craigmJoin date: March 2011Posts: 8Downloads:0Uploads:0]

#385681

Hello and thanks for the fix. What do you mean by ‘override’? What do I do with this attachment?

[craigm Friend craigmJoin date: March 2011Posts: 8Downloads:0Uploads:0]

#385688

OK I figured out how to do this. I replaced the files, but unfortunately it broke my site. I replaced the originals and it is fine now. But I am still having the problem with the captcha.

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