Viewing 15 posts - 1 through 15 (of 16 total)
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  • fcamineiro Friend
    #193275

    Hello,

    when I try to use the Captcha-reCaptcha plugin in my contact form it doesn’t stay aligned with its form: http://www.fcasports.com.br/index.php/en/contact

    What could I do to fix it?

    Thanks.

    fcamineiro Friend
    #516613

    I decided to removed the menu from my website until I find a solution for it. Meanwhile I attached a screenshot of the problem.


    1. Screenshot
    Nazario A Friend
    #516633

    Hi Fcamineiro,

    This is error of css on our template. I reported to Dev team, we will fix and update it soon. Currently, you can try my suggestion:

    – Create new file with name custom.css into /templates/ja_fixel/css directory
    – Open it and add this code:

    .re-captcha .control-label {
    float: none;
    text-align: left;
    width: auto;
    }
    .re-captcha .controls {
    margin-left: 0;
    }

    After changing, you can see as this image:

    Let me know if this helps

    Regards,


    1. captcha
    fcamineiro Friend
    #516676

    Thanks Nazario.

    This has solved the positioning problem but not how its bottom border is displayed. Is there a CSS temporary fix for that too?

    Nazario A Friend
    #516797

    Hi fcamineiro,

    We can customize the CSS to solve the position of the Captcha only.

    About the box, we can not do it. You can raise this question to the developer of the Captcha, they can help you more on this.

    fcamineiro Friend
    #516922

    Thanks Nazario.

    Why does it look fine when I try it with another template?

    Nazario A Friend
    #516994

    Hi fcaminerio,

    <blockquote>Why does it look fine when I try it with another template?</blockquote>

    Could you send me URL of the mentioned template or screenshort where it works?

    fcamineiro Friend
    #517184

    This is the link to my webpage’s contact form. And my problem also shows up in your example in this post. Please take a look at the bottom border of captcha-recaptcha box.

    Thanks.

    Nazario A Friend
    #517255

    In this case, I can only suggest you correct the position of captcha box in our template. All other elements inside the box like border… belong to the style loaded from Captcha, we can’t edit it.

    I’m afraid that you need to contact Captcha developers to get help on this.

    fcamineiro Friend
    #517364

    As I said it works fine if I change contact’s webpage template for one of the Joomla’s default templates. Therefore it must be a JA Fixel template problem or an incompatibility between reCaptcha and JA Fixel template. Frustrating…

    Ninja Lead Moderator
    #517663

    This way will help you to fix the problem on your site.

    Open templates/ja_fixel/css/custom.css file and add script below


    #recaptcha_area .recaptcha_input_area input {
    background: #ddd;
    width: 153px !important;
    display: inline-block;
    }

    #recaptcha_area th,
    #recaptcha_area td {
    line-height: normal !important;
    }

    #recaptcha_area .recaptchatable #recaptcha_response_field {
    margin-top: 12px !important;
    }

    fcamineiro Friend
    #517671

    Thanks! Solved my problem!

    chicsystems Friend
    #521464

    I ahve the same problem here.

    http://www.camillafellas.com/contact.html

    Added the custom code but not working. Also the contact form boxes are not the right sizes at some points when you resize the sscreen. i changed the max-witdh to componsate

    Nazario A Friend
    #521539

    @chicsystems,

    The issue comes from the re-captcha. Not all themes of re-captcha can display well in our template. Please try to change to other type of re-captcha (ex: red) to see how it goes.

    I’m afraid this is beyond our scope of support. You should post the issue on the re-captcha forum, you may find better answers there.

    chicsystems Friend
    #524032

    Thanks you and yes it does look better.

    The other problem we are now having is getting the captchas working everywhere, we eventually turned it off for registration in K2 but when on we get the text but no captcha. Any ideas or links to sort this??


    1. Capture
Viewing 15 posts - 1 through 15 (of 16 total)

This topic contains 16 replies, has 4 voices, and was last updated by  Ninja Lead 10 years, 9 months ago.

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