Viewing 14 posts - 1 through 14 (of 14 total)
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  • emp123 Friend
    #158593

    Hoping someone can help me. I’ve just downloaded and installed your excellent k2 Search module, but having some trouble getting the category drop down to show. I’ve selected “Show Categories Dropdown” as yes in the JA Filter for K2 Extrafields plugin, however in the frontend of the site all i see is the lable “Categories” under the keyword search box – I’m not seeing the Categories Dropdown – see http://www.faroutdoors.com.au/draft/ and you can see what i mean. The extra fields are showing up fine – but not the categories dropdown – am i missing something??

    Joomla V1.5.22 K2 V2.4.1

    Thanks so much
    Emily

    Phan Gam Friend
    #371467

    Hi Emily,
    Sorry for this problem, please give me your site info via ticket VGK-791-59558
    I will check it for you.

    emp123 Friend
    #372559

    Hi Phan
    Thank you for your reply. I’ve just submitted by site info via ticket as requested.
    Cheers
    Emily

    Sherlock Friend
    #372960

    Dear emp123,

    I just selcted your top parent category (Far Outdoors) to Associated “Extra Fields Group” Products and the category tree is now displaying well.

    Please check now.

    emp123 Friend
    #373830

    Perfect 🙂 Thank you so much for your help.

    natecovington Friend
    #374389

    Hi,

    I had this same problem and I found this thread. However, I don’t see an option for choosing the “top parent category” – has this been removed in an update?

    On one site, I did not have this problem because my filter fields were all from the same category.

    On another site, this problem still exists because I am choosing filter fields from multiple categories, and the category drop-down doesn’t show. Is there a fix to this? I’m guessing it’s “structural” as the category drop down appears to be chosen automatically based on the chosen fields…

    emp123 Friend
    #374499

    Hi
    You just need to go to your k2 categories list and select the parent category that holds all the categories you are choosing your filter fields from. In that parent category make sure that in the parameters the same extra fields group is set as it is for all the child categories….once i did this the problem was solved for me.
    Good luck
    Em

    natecovington Friend
    #374601

    <em>@emp123 218550 wrote:</em><blockquote>Hi
    You just need to go to your k2 categories list and select the parent category that holds all the categories you are choosing your filter fields from. In that parent category make sure that in the parameters the same extra fields group is set as it is for all the child categories….once i did this the problem was solved for me.
    Good luck
    Em</blockquote>

    Thanks for your response. I was hoping that this would work with different sets of extra fields on my child categories. Oh well…?

    cnielsen2 Friend
    #374656

    <em>@emp123 214264 wrote:</em><blockquote>Hoping someone can help me. I’ve just downloaded and installed your excellent k2 Search module, but having some trouble getting the category drop down to show. I’ve selected “Show Categories Dropdown” as yes in the JA Filter for K2 Extrafields plugin, however in the frontend of the site all i see is the lable “Categories” under the keyword search box – I’m not seeing the Categories Dropdown – see http://www.faroutdoors.com.au/draft/ and you can see what i mean. The extra fields are showing up fine – but not the categories dropdown – am i missing something??

    Joomla V1.5.22 K2 V2.4.1

    Thanks so much
    Emily</blockquote>

    I’m having this same problem – is there an easy solution for this?

    thuanlq Friend
    #375308

    Dear @cnielsen2,

    Please download and install newest version of ja k2 filter module/plugin. If you can resolve this problem, please provide me your website infomatioin ( url, admin user account ..) via ticket MVW-154-79292

    I will check your problems and give you solutions.

    Thanks,

    sweetplus Friend
    #377212

    Also downloaded and is doing a worse problem.
    It seems that neither responded to the module settings Pugin and turned into something very strange.
    I need help urgently.

    My website : http://www.unione.art.br/index.php?option=com_k2&view=itemlist&layout=category&task=category&id=14&Itemid=36

    thuanlq Friend
    #377364

    Dear Sweetplus,

    I saw your bugs, they were bugs on old version of ja k2 extrafields filter. Please provide me your website information, i need check on your site to give you solutions.

    Thanks,

    sweetplus Friend
    #377401

    yes, but where to send you this data?
    I have a record number for support?

    tks

    thuanlq Friend
    #377646

    Dear Sweetplus,

    Sorry for my slip. Please provide me your website login info via ticket id PBN-466-40024, i will check and give you solutions.
    You can login helpdesk with your forum username/password.

    Thanks,

Viewing 14 posts - 1 through 14 (of 14 total)

This topic contains 14 replies, has 7 voices, and was last updated by  thuanlq 13 years, 9 months ago.

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