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[janjak Friend janjakJoin date: July 2012Posts: 95Downloads:53Uploads:37 Thanks: 22 Thanked: 4 times in 1 posts]

#197575

Hello !

I notice a display issue on http://www.artisandilmages.com

In checkout accordeon, just before step 4, the screen goes down to the footer (see capture1 in attachment) instead of the shipping option window (capture2).
Customer has to use the scrolling bar before select his shipment option… Not so good !

The other steps in checkout are displaying on the right way….

Regards,
Janjak

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[Nazario A Friend Nazario AJoin date: April 2013Posts: 1183Downloads:0Uploads:406 Thanks: 91 Thanked: 284 times in 263 posts]

#534606

Hi Janjak,

I could not access your site. It would be best if you can PM me the URL, admin and FTP account so that I can check and help you out.

[janjak Friend janjakJoin date: July 2012Posts: 95Downloads:53Uploads:37 Thanks: 22 Thanked: 4 times in 1 posts]

#534628

Ooooooohhhhhhh !
Excuse me it’s http://www.artisandimages.com

[Nazario A Friend Nazario AJoin date: April 2013Posts: 1183Downloads:0Uploads:406 Thanks: 91 Thanked: 284 times in 263 posts]

#536624

Hi Janjak,

I am sorry for missing this thread. May I know steps to reproduce the issue you mentioned?

Also, I need admin and FPT credentials of your site so that I can have a closer investigation. Please send those to me via PM again.

[janjak Friend janjakJoin date: July 2012Posts: 95Downloads:53Uploads:37 Thanks: 22 Thanked: 4 times in 1 posts]

#538427

Hello !

To see the issue I have mentioned you have just to read the first post and place an order on http://www.artisandimages.com

Send you admin and ftp credentials again in the day….

Regards,

[Nazario A Friend Nazario AJoin date: April 2013Posts: 1183Downloads:0Uploads:406 Thanks: 91 Thanked: 284 times in 263 posts]

#538579

@janjak,

I just checked your problem. It seems to be the JS from Mijoshop. Upon the length of our template with long footer, the JS directs you to the footer instead of Step 4 – Shipping.

I believe @denisdulici can help to sort this out. Kindly wait for his assistance.

PS. @denisdulici is the founder of Mijoshop LLC.

[janjak Friend janjakJoin date: July 2012Posts: 95Downloads:53Uploads:37 Thanks: 22 Thanked: 4 times in 1 posts]

#538851

Ok, i”ll return to Mijoshop support….

Thanks !

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