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Child Products/Cart Variant not displaying on the product details page

Forums    Joomla Templates Club    JA Hawkstore    Child Products/Cart Variant not displaying on the product details page
Viewing 15 posts - 46 through 60 (of 74 total)
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  • MoonSailor Friend
    December 18, 2013 at 3:08 am #515800

    Hi,

    <blockquote>
    button don’t work.
    </blockquote>
    <blockquote>
    As we discussed twice before, if I use your suggested solution, when I press Add to Cart, what I got in the cart is not the first child, but the Parent!! You can check it for yourself. In your example you won’t have “element X” in your cart, but the parent!
    </blockquote>

    I have checked it directly on your site but I saw it’s working as well. I rid all customize view layout of JA Hawkstore template but I got result same as JOOMLA FRESH and VIRTUEMART Component.

    I confirmed you again. Our JA Template could not override and change anything 3rd party core and (on this case is Virtuemart)

    Now, I have no idea. I tried to help you to solve it but the problem VirtueMart and Stockable variants and it is out of JA Support scope.

    JA Templates are standard support and you can choose to use JA Hawkstore Template but without use customize layout view on VirtueMart(it will run default layout VirtueMart template)

    Thanks for your understand

    Regard.

    1. 1974123923
    happyta5 Friend
    December 19, 2013 at 4:18 pm #515974

    Hi all,

    After several pages of reading. I got very confused …

    I want to know :-

    1. Is Hawkstore 1.02 support cart variant, storckable cart variant at all out from the box ?
    2. If not, what modification need to make it happen.

    I think it better make this thread as sticky .. since it make no sense as a shopping cart not support product variant all all….

    I have updated VM to 2.0.26… Does it make it different? I think it is very important to keep VM updated? Who know whatever security issue will come up with VM. Hackers attack sites everywhere every second.

    I’m in the middle of switching an old creloaded site to hawkstore. Any update is appreciated …..

    Thanks all……….

    1 user says Thank You to happyta5 for this useful post

    1. Arvind Chauhan
    marklimonbay Friend
    December 23, 2013 at 11:15 am #516282

    Any answer to my question 6 days ago? Thanks

    Ninja Lead Moderator
    December 24, 2013 at 9:19 am #516404

    <em>@happyta5 402655 wrote:</em><blockquote>
    1. Is Hawkstore 1.02 support cart variant, storckable cart variant at all out from the box ?
    2. If not, what modification need to make it happen.

    I think it better make this thread as sticky .. since it make no sense as a shopping cart not support product variant all all….
    </blockquote>
    JA Hawkstore Template supports cart variant, stockable cart variant but when it has duplicated items in shopping cart when product items have custom fields. I have checked from database of VM and this is result:

    <blockquote>a product item -> have relation to: n attribute custom field </blockquote> see the screenshot

    <em>@happyta5 402655 wrote:</em><blockquote>
    I have updated VM to 2.0.26… Does it make it different? I think it is very important to keep VM updated? Who know whatever security issue will come up with VM. Hackers attack sites everywhere every second. </blockquote>

    This is 3rd party (Virtuemart) extension, you should also raise this in the VM component forum, you might get better answers there.

    @marklimonbay: We have been trying to explain in the post link and many posts before that. This is not a bug of our product. We have tested VM with JOOMLA Fresh and results are same as JA Hawkstore Template. Some of your requests are for heavy customization. You should hire a developer to carry out such work, customization support is out of JA support scope.

    1. vm_cart

    1 user says Thank You to Ninja Lead for this useful post

    1. phong nam
    Arvind Chauhan Moderator
    December 24, 2013 at 10:02 am #516411

    Hi Mark,

    As promised yesterday to you for a recheck and confirmation of this issue, the team has replied above. As per the team its not the template bug.

    You should raise this issue in VM forums too to see if there is a way around for this issue.

    Regards

    Arvind

    marklimonbay Friend
    December 24, 2013 at 4:58 pm #516430

    I think you are pulling my leg.

    I have shown you clearly that everything works fine with joomla default template and it does not with Hawkstore template. So it is obvious that is your problem, not Joomla’s.

    I ask you to please return my money, as you can see this is the only template I have downloaded and is useless as it is. You are selling a template that is not fit for e-commerce.

    Arvind Chauhan Moderator
    December 25, 2013 at 11:17 am #516490

    Hi Mark,

    No, I am not pulling your leg. I am not a dev so I have to go with what the team has to say about it. Let me break it down how this is going :

    – You say its our bug, team says not our bug.
    – You prove that its our bug, Team proves that its not our bug.

    My stand on the whole thing is very clear, if its our bug we have to fix. Am i giving up? No, tomorrow again I would be meeting the team leads and work with them to again review this issue. If my team is right, I have to convince you about it with details and vice versa.

    JA Hawkstore is virtuemart specific product and I do not want it broken (if true), coz it will only add to the frustration of users. So the sake of the product and its users I am not giving up on this issue.

    Regarding refund, i am sorry I am not going to break our refund policy which is for the duration of 7 days only. Yes, you can choose to move to other membership if you wish. Its not the question of money but if we break the policy once, it would be rendered useless.

    One more day.

    Regards

    Arvind

    2 users say Thank You to Arvind Chauhan for this useful post

    1. phong nam
    2. Ninja Lead
    Ninja Lead Moderator
    December 27, 2013 at 10:22 am #516665

    You can read reply by my colleague posted here and I see that he has explained to clear the problem on your site.

    We have tested VM component + Child Products/Cart Variant + Joomlart under in our local dev and we get same result.

    I have tested directly on your site without JA Hawkstore template earlier here but I get the same problem.

    Finally, this is not a bug from JA Hawkstore Template. The whole team has been working on this issue and we rarely say no to users but for this one we wont be able to provide support.

    2 users say Thank You to Ninja Lead for this useful post

    1. phong nam
    2. marklimonbay
    marklimonbay Friend
    December 27, 2013 at 11:39 am #516674

    Hallo Ninja Lead, thank you for your efforts in solving this.

    Let me point out that in any case, if you are selling an e-commerce template, you should test it thoroughly to see if it works ok with the selected cart.

    Having stock control over variants and generic child products is basic for every shop. If you had tested these two functions when developing Hawkstore, maybe you’d have realized that it was not working and then it was not a product ready to sell as e-commerce. Maybe you could use a different cart such as opencart or try a different solution.

    If you are telling me that you cannot offer support and the template does not have these basic functionalities, why did you put it on sale in the first place? Why you keep selling it? After all it won’t work! even if it is VM fault’s it won’t work.

    I feel really frustrated because I signed up with you just because of this e-commerce template, and after months and a lot of work done everything is useless.

    1 user says Thank You to marklimonbay for this useful post

    1. jtester
    itsoft Friend
    May 25, 2014 at 12:18 am #536546

    Im having same problem, and i have tried everything fresh install, update to latest joomla 2.5 and VM 2.6 but still not showing up

    Saguaros Moderator
    May 26, 2014 at 7:13 am #536641

    @itsoft,

    Could you PM me admin and ftp credentials of site you’re working on? and also tell me the product which doesn’t show child product, I will have a look.

    BTW, this JA Hawkstore is not ready for VM version 2.6, please try to install version 2.0.26a as our demo site.

    itsoft Friend
    May 26, 2014 at 8:49 am #536655

    Hi
    Please see the link below, i have added two children product, but none of them is showing up also the quantity box stops working, i have pm you the FTP and the Virtuemart i have is stock one as i have restored the website and the stock version is 2.0.22a

    http://pcprosales.net.au/index.php/shop/all-categories/security-software/eset-smart-security-7-detail

    Saguaros Moderator
    May 27, 2014 at 9:32 am #536805

    @ itsoft,

    Regarding the custom field issue, I just replied in this thread: http://www.joomlart.com/forums/topic/vm-custom-fields-not-showing-on-product-page-on-ja-hawkstore/

    For the problem of changing the quantity, I just passed to our development team for further investigation and will be back to you asap.

    itsoft Friend
    May 28, 2014 at 2:16 am #536899

    Hi
    I did what you asked me to do, but still the issue exist.

    Saguaros Moderator
    May 29, 2014 at 8:08 am #537040

    @itsoft,

    I just checked the file: /templates/ja_hawkstore/css/vmsite-ltr.css in your server but I don’t see the change as I suggested you in that thread. Please check again.

    BTW, I see that the quantity box is working now: http://pcprosales.net.au/index.php/shop/all-categories/security-software/eset-smart-security-7-detail

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This topic contains 74 replies, has 13 voices, and was last updated by  Ninja Lead 10 years, 5 months ago.

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