Joomla Extensions Club 20,483 posts

[ljk3171 Friend ljk3171Join date: December 2010Posts: 18Downloads:0Uploads:1]

#158902

Hello,

I just installed JA Comments on a JA_Seleni template Joomla 1.5.21 site. I have enabled the 3 JA Comment plugins. In the content plugin I enabled commenting for my blog section/category. The component is not offline. I have enabled comments for All, Voting for All, etc. nothing is set to registered.

When I go to my blog category blog page, I see Comments link. If I click it, it takes me to the full article. But there isn’t a comment form on the full article page. The Share icon and tweet icon are showing under the article, but there is no comment form. What do you need to enable to get the comment form to display? I have tried login in to the frontend, but still not comment form.

Do you need to have Mootools 1.2 upgrade plugin enabled for JA Comments? I tried enabling it, but it didn’t make any difference.

[nghiatd Friend nghiatdJoin date: October 2009Posts: 324Downloads:0Uploads:8 Thanks: 7 Thanked: 39 times in 37 posts]

#372344

Dear,

In order to diagnose the issue further, please provide us with your site admin access, FTP access information by updating in this ticket.
http://support.joomlart.com/index.php?/Tickets/Ticket/View/61682/-1/-1/-1

For information on best security practices, and frequently asked questions about sharing access with JoomlArt support, kindly refer to the knowledgebase article at: http://support.joomlart.com/index.php?/Knowledgebase/Article/View/3/0/providing-joomlart-with-access-to-your-site-or-server

Best Regards.

[ljk3171 Friend ljk3171Join date: December 2010Posts: 18Downloads:0Uploads:1]

#372490

Hi,

Thank you I have updated the ticket with the requested information.

[ljk3171 Friend ljk3171Join date: December 2010Posts: 18Downloads:0Uploads:1]

#372913

Hi,

I really need this issue resolved, as the client wants to go live with the commenting. When do you think you will be able to look into the problem?

Thanks.

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