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[dieudonne Friend dieudonneJoin date: January 2011Posts: 947Downloads:61Uploads:266 Thanks: 452 Thanked: 107 times in 3 posts]

#170969

Hello,

there is a conflict between JA Tabs and Acy Mailing List.

I explain :
we have a module who display the lastest newletter (mod_acymailing_latest).
And when we click on a item, to see one of ours newsletters, the page appears correctly, but there is a error message :

Model class archiveModelArchive not found in file

See screenshot

After a lot of test, we found that if we unpublish “System – JA Tabs” plugin, the problem disappears.

So what can we do to fix this ?
Thank in advance.

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Attachments:

1. 

[dieudonne Friend dieudonneJoin date: January 2011Posts: 947Downloads:61Uploads:266 Thanks: 452 Thanked: 107 times in 3 posts]

#426707

@bear (not really constructive message) :

<blockquote>the issue is thats not our product generating the error nor containing the missing class. You need to contact acy.</blockquote>

Hello,

I’m already in contact with acymailing staff too, but I don’t understand.

What does mean this errors : “Model class archiveModelArchive not found in file” ?
And why when I unpublish the plugin “System – JA Tab”, this error disappear ?

Thank in advance.

And here is the link to the acymailing forum :

http://www.acyba.com/fr/forum/2-bug-report/27543-error–model-class-archivemodelarchive-not-found-in-file.html#27795

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#426708

@dieudonne:
May i have your website URL and backend access / FTP for check the codes ?
Thank you,
Viet Vu

1 user says Thank You to jooservices for this useful post

1. dieudonne

[dieudonne Friend dieudonneJoin date: January 2011Posts: 947Downloads:61Uploads:266 Thanks: 452 Thanked: 107 times in 3 posts]

#426711

@viet Vu
I PM you and give you all the acces code (and the info is already in the ticket BPP-989-49228)
Thank in advance.

And for information, here is the answer from acymailing team :

<blockquote>Hello,

AcyMailing does not generate this kind of error and if it only shows up when the plugin JA Tabs is enabled then I would indeed think this error message is generated by this plugin even if the error mentions an AcyMailing class (…which does not exists at all)

I don’t see why JA Tabs would try to load that class by the way but anyway…

Can you retest it to make 100% sure it’s coming from the JA Tabs plugin which means:
1/ Enable the plugin and make sure you see the error
2/ Disable that plugin only and check that the error disappeared.

If it’s indeed what happens, then I’m sure the JoomlArt team won’t have the same answer and will look a little bit deeper in that issue. </blockquote>

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#426813

Hi
I’m checking w/ your issue. And as far i can see: AcyMailing was right. They are not throw out this error message.
This message come from … Joomla! core when we getInstance but not valid.
I still don’t know what’s wrong here. That’s far i know at moment.

Thank you,
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#426819

Got !

if (!$app->isAdmin()){
JModel::addIncludePath(JPATH_SITE.'/components/com_content/models', 'ContentModel');
}
In JA Tab plugin we have this code.
JModel will include above path to use. and somehow while including it have trouble.
Errr, i’m considering it’s Joomla! bug ??!!!
Btw we can fix it at our side by use php include code only for which class we need to use instead use JModel here.

I’ll fw this one to dev team.

Thank you,

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1. dieudonne

[n6rej Friend n6rejJoin date: November 2006Posts: 1040Downloads:0Uploads:63 Thanks: 79 Thanked: 145 times in 90 posts]

#426868

since viet is handling this here I’ve closed the ticket.

[dieudonne Friend dieudonneJoin date: January 2011Posts: 947Downloads:61Uploads:266 Thanks: 452 Thanked: 107 times in 3 posts]

#426869

No, please don’t close the ticket.

This bug is not solved.

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#426884

<em>@dieudonne 285526 wrote:</em><blockquote>No, please don’t close the ticket.

This bug is not solved.</blockquote>
Hi
Because i’m not developer of this plugin. So i can’t much understand the purpose of code

if (!$app->isAdmin()){
JModel::addIncludePath(JPATH_SITE.'/components/com_content/models', 'ContentModel');
}

But i think we are in com_content already . so their models should be loaded. And it’s mean we are fine to delete that codes.

Finally, you can go to plugin

pluginssystemjatabsjatabs.php
and delete that code

But please make back up before just for make sure safety 🙂

This bug also raised into our bugs system . Developer will check it carefully for next release.

Thank you

update:// actually by myself i’m still consider this one as Joomla! bug not JA / Acy Mailing List bug 🙂

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1. dieudonne

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#426893

<em>@dieudonne 285526 wrote:</em><blockquote>No, please don’t close the ticket.

This bug is not solved.</blockquote>

Nope, it is not solved but we try and keep the ticket system for the private details only. Closing the ticket on there will not affect the speed of our response to you. Over time we would like to keep as much as possible in the forums so everyone can benefit from the fixes and advice given by the team. We also have your problem in a third system, the JIRA, so please rest assured that closing the ticket on the ticket system will not be detrimental to finding a resolution to your problem.

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1. dieudonne

[dieudonne Friend dieudonneJoin date: January 2011Posts: 947Downloads:61Uploads:266 Thanks: 452 Thanked: 107 times in 3 posts]

#426900

Ok, we just try this, but it is not working.

The error disappear, but the module on our frontpage too !

(So we put the backup file to keep the ja tabs module on our frontpage)

Do you have a other solution ?

Thank in advance

update : @phil : ok, we understand. Thank for your answer.

1 user says Thank You to dieudonne for this useful post

1. Phill

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#426905

Hi,
May i know what’s wrong w/ your frontpage with my patch ?
Actually i can help you in faster via skype. If you don’t mind.

Thank you,
Viet Vu

ps:// in my local i applied my patch and tested . everything working fine.

update in case really need use can use manually code

require_once JPATH_ROOT . DS . 'components' . DS . 'com_content' . DS . 'models' . DS . 'articles.php';
Because in this plugin i saw it’s using JModel Articles.

1 user says Thank You to jooservices for this useful post

1. dieudonne

[dieudonne Friend dieudonneJoin date: January 2011Posts: 947Downloads:61Uploads:266 Thanks: 452 Thanked: 107 times in 3 posts]

#426912

Sorry, we made a error.

It seems everything is all right when we delete this line.
The bugs disappear on our newsletter.

Thank you very very for your help.

I put this thread to “answered” until the next release.

[n6rej Friend n6rejJoin date: November 2006Posts: 1040Downloads:0Uploads:63 Thanks: 79 Thanked: 145 times in 90 posts]

#427005

<em>@dieudonne 285575 wrote:</em><blockquote>Sorry, we made a error.

It seems everything is all right when we delete this line.
The bugs disappear on our newsletter.

Thank you very very for your help.

I put this thread to “answered” until the next release.</blockquote>
I would encourage you NOT to use this solution yet… there are things that need to be further looked at. I understand your desire to get your issue resolved but I’m not convinced this is the best way. Give us a bit of time to solve this the right way.

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1. dieudonne

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#427032

<em>@n6rej 285704 wrote:</em><blockquote>I would encourage you NOT to use this solution yet… there are things that need to be further looked at. I understand your desire to get your issue resolved but I’m not convinced this is the best way. Give us a bit of time to solve this the right way.</blockquote>
Hi,
Would you mind give me the “bug” of my code

About this code

require_once JPATH_ROOT . DS . 'components' . DS . 'com_content' . DS . 'models' . DS . 'articles.php';
Please note this’s only replace for JModel::addIncludePath not for !app->isAdmin.

And this’s code used to include model Articles directly instead via addIncludePath.

Btw glad to hear if you can give me exploit method

Thank you,

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1. dieudonne

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