Joomla Templates Club 406,261 posts

[aykuncoskun Friend aykuncoskunJoin date: January 2011Posts: 14Downloads:0Uploads:0 Thanks: 4]

#170292

Hi,

My contact form on my contact page does not sent emails to the admin.

The link of the form is:
http://www.depremetudu.com/iletisim

I get this error message:
Language string failed to load: smtp_errorSender address is not valid for your login. Check your email program settings.

Note: I do not get the error only, when i wrote the admin-email in the email field.

Please help,
Aykun

[Trimud Friend TrimudJoin date: May 2006Posts: 245Downloads:36Uploads:11 Thanks: 8 Thanked: 55 times in 45 posts]

#422907

Hi aykuncoskun,

this error says, that You haven’t entered correct password for Your email or Your hosting provider doesn’t support SMTP mailings.

Could You please try to change Mailer settings to PHP Mail. This should help.

Regards

[aykuncoskun Friend aykuncoskunJoin date: January 2011Posts: 14Downloads:0Uploads:0 Thanks: 4]

#423137

Hi,

Yes, i tried the PHP Mail and the error disappeared in the frontend.

But, the emails are not coming even so.

Thanks for your help

regards,

[Trimud Friend TrimudJoin date: May 2006Posts: 245Downloads:36Uploads:11 Thanks: 8 Thanked: 55 times in 45 posts]

#423187

Hello,

I would suggest to ask Your hosting provider. I’m still also not sure that You have entered correct mail password.
Please check also Your spam folder when You use PHP Mail.

Write here please if You still have troubles, but this really sounds like hosting issue to me.

Regards

[helenschormann Friend helenschormannJoin date: September 2010Posts: 65Downloads:0Uploads:16 Thanks: 17]

#423196

Hi Trimud

Why do I get the following message when using a content form plugin. I am working on Joomla 1.5 at the moment.

“Could not instantiate mail function.”

I seems similar to the query above.

[Trimud Friend TrimudJoin date: May 2006Posts: 245Downloads:36Uploads:11 Thanks: 8 Thanked: 55 times in 45 posts]

#423204

I have checked several other posts on Joomla.org and also with my previous experience it seems to me that this is hosting issue. Please check with them first. Try on another host if You have one also.

Regards

1 user says Thank You to Trimud for this useful post

1. helenschormann

[aykuncoskun Friend aykuncoskunJoin date: January 2011Posts: 14Downloads:0Uploads:0 Thanks: 4]

#424010

<em>@Trimud 280775 wrote:</em><blockquote>Hello,

I would suggest to ask Your hosting provider. I’m still also not sure that You have entered correct mail password.
Please check also Your spam folder when You use PHP Mail.

Write here please if You still have troubles, but this really sounds like hosting issue to me.

Regards</blockquote>

Hi Trimud,

My hositngprovider says that i should use the SMTP mailer settings. They say that a plugin is running for the mailing functions in the website and that i should disable it to use my smtp settings.

I can not find the mentioned plugin to disable. May you have an idea, which plugin is this?

Thanks for your time,
regards,

[kobenes Friend kobenesJoin date: April 2010Posts: 177Downloads:0Uploads:1 Thanked: 29 times in 28 posts]

#424012

Hi Aykun, which Joomla version you are using and have this problem?
Thanks…
Enes

[aykuncoskun Friend aykuncoskunJoin date: January 2011Posts: 14Downloads:0Uploads:0 Thanks: 4]

#424014

<em>@kobenes 281883 wrote:</em><blockquote>Hi Aykun, which Joomla version you are using and have this problem?
Thanks…
Enes</blockquote>

Joomla Version 1.6.3

[kobenes Friend kobenesJoin date: April 2010Posts: 177Downloads:0Uploads:1 Thanked: 29 times in 28 posts]

#424016

It’s better to update your Joomla 1.6 site to Joomla 1.7 version, this is very important for your site… At least you can update your Joomla to 1.6.5 version. Maybe this solves your problem.

enes

[Trimud Friend TrimudJoin date: May 2006Posts: 245Downloads:36Uploads:11 Thanks: 8 Thanked: 55 times in 45 posts]

#424050

<em>@aykuncoskun 281881 wrote:</em><blockquote>Hi Trimud,

My hositngprovider says that i should use the SMTP mailer settings. They say that a plugin is running for the mailing functions in the website and that i should disable it to use my smtp settings.

I can not find the mentioned plugin to disable. May you have an idea, which plugin is this?

Thanks for your time,
regards,</blockquote>

Hi,

sorry, but I didn’t received notification with Your replay.

It seems that I can’t access depremetudu.com/administrator, maybe it is restricted by IP?
This way I can’t check for any running plugins.

As kobenes said – it’s best to update Your Joomla to latest 1.7.2 version first.

Regards

[aykuncoskun Friend aykuncoskunJoin date: January 2011Posts: 14Downloads:0Uploads:0 Thanks: 4]

#424117

Hi,

I tried to update first from 1.6.3 to 1.6.5. It is OK.
Than i tried to update from 1.6.5 to 1.7.0 from admin panel (ext manager -> update), i get some errors. i use now the 1.6.5 version.

I discovered something new: if i send emails in the contact form from admin’s email (admin@depremetudu.com), the emails are coming to me without any error ( i use there the smtp emailer settings)

Trimud,

Normally my admin panel works on any other computers. I guess that, by the time your attempts, i was updating the joomla, maybe you could not login because of this. You may try it again plz.

Thanks for your time,
regards,

[Author]

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