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[jonesmark Friend jonesmarkJoin date: May 2011Posts: 37Downloads:0Uploads:3 Thanks: 14]

#166727

Hello

I have set up a single contact form (JA Rave) and all looks fine except that contact fields are displaying on the form. I tried hiding any and all Global Options and nothing seems to work. Is there a way to stop the field name displays (or whatever they are). The form is located here: http://www.team-charleston.com/sales-contact or see attached screen shot.

Thank you very much.

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[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#403419

Hi Jonesmark,

As per your template info you are using JA Rave 1.0.1 Beta which is quite old, please use the latest version 1.1.1.
http://www.joomlart.com/forums/downloads.php?do=cat&id=20371

[jonesmark Friend jonesmarkJoin date: May 2011Posts: 37Downloads:0Uploads:3 Thanks: 14]

#403434

Thank you – I did not know there was a new version out there. I will back-up and then install the latest version. Will I need to worry about the issues with Joomla 1.7 and front-end problems myself and others have experienced? I am hoping this will be a smooth transition . . . and crossing my fingers

[jonesmark Friend jonesmarkJoin date: May 2011Posts: 37Downloads:0Uploads:3 Thanks: 14]

#403441

When I installed the latest ja rave template, i am getting an “-1 – An error has occurred. Copy failed”

What can I do?? I am kinda crunched for time

[jonesmark Friend jonesmarkJoin date: May 2011Posts: 37Downloads:0Uploads:3 Thanks: 14]

#403468

<em>@Hung Nguyen 256103 wrote:</em><blockquote>Hi Jonesmark,

As per your template info you are using JA Rave 1.0.1 Beta which is quite old, please use the latest version 1.1.1.
http://www.joomlart.com/forums/downloads.php?do=cat&id=20371</blockquote>

I am replying to your post again because your genius ticket system says I have not responded in 48 hours (must have a lacy clock).

The install did not work. When I installed the latest ja rave template, i am getting an “-1 – An error has occurred. Copy failed”

What can I do?? I am kinda crunched for time”

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#403720

HI Jonesmark,

I have tried installing the latest JA Rave, everything worked smoothly. In your case you have already install a previous version, please do as following:
1. Backup your current JA Rave if you have modified it, the easiest way is rename the folder ja_rave in /templates. If you haven’t changed anything of the template, just skip this.
2. Navigate to admin > extension manager > manage, then remove the current JA Rave.
3. Install the latest JA Rave.
4. Re-apply the changes you have made in the previous version, I will guide you later if you need to do this step.

[jonesmark Friend jonesmarkJoin date: May 2011Posts: 37Downloads:0Uploads:3 Thanks: 14]

#403982

<em>@Hung Nguyen 256527 wrote:</em><blockquote>HI Jonesmark,

I have tried installing the latest JA Rave, everything worked smoothly. In your case you have already install a previous version, please do as following:
1. Backup your current JA Rave if you have modified it, the easiest way is rename the folder ja_rave in /templates. If you haven’t changed anything of the template, just skip this.
2. Navigate to admin > extension manager > manage, then remove the current JA Rave.
3. Install the latest JA Rave.
4. Re-apply the changes you have made in the previous version, I will guide you later if you need to do this step.</blockquote>

Ok – because I was pressed for time what I ended up doing was was installing just the updated extension manager first in order to update the rest of the components/pluggins/modules within the back-end extmanager panel. Was/is this acceptable? Everything so far appears to be working normally.

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