Joomla Templates Club 406,261 posts

[Luis Rodas Lorenzen Friend Luis Rodas LorenzenJoin date: September 2014Posts: 7Downloads:0Uploads:0 Thanks: 2]

#162814

Hi there is a problem with the contact form, if I change the template to other than JA Methys it works but with JA Methys it does not work. Can anyone help me?

[himangi Friend himangiJoin date: April 2011Posts: 1406Downloads:1Uploads:86 Thanks: 21 Thanked: 345 times in 332 posts]

#386532

Hi,

I have raised a bugreport for the issue. You can check the status of ticket at http://pm.joomlart.com/browse/JATCMETHYS-115

[Luis Rodas Lorenzen Friend Luis Rodas LorenzenJoin date: September 2014Posts: 7Downloads:0Uploads:0 Thanks: 2]

#386817

Thanks Himangi
How long will it take to fix this bug? I am just asking so I can decide if I want to use another template.

[himangi Friend himangiJoin date: April 2011Posts: 1406Downloads:1Uploads:86 Thanks: 21 Thanked: 345 times in 332 posts]

#386823

Hi,

I will get back to you on this asap. Thanks for your patience.

[himangi Friend himangiJoin date: April 2011Posts: 1406Downloads:1Uploads:86 Thanks: 21 Thanked: 345 times in 332 posts]

#387236

Hello,

The issue is solved. There are changes in 4 files. I have attached the files here. Please follow the folder path in zip file and update respective files in your template with these files and check if the contact form works.

Please note that these files are not yet updated in the template downloads section, it will be done soon.

---

Attachments:

1. templates.zip

1 user says Thank You to himangi for this useful post

1. lpeet01

[Luis Rodas Lorenzen Friend Luis Rodas LorenzenJoin date: September 2014Posts: 7Downloads:0Uploads:0 Thanks: 2]

#387258

Hi
Thanks for the update, but it does not work.
I get this error message:
Fatal error: Call to a member function getLabel() on a non-object in /home/getartdk/public_html/allespizza.dk/templates/ja_methys/html/com_contact/contact/default_form.php on line 25

[himangi Friend himangiJoin date: April 2011Posts: 1406Downloads:1Uploads:86 Thanks: 21 Thanked: 345 times in 332 posts]

#387261

Hi,

Can you please PM me your site url, admin access and ftp details?

1 user says Thank You to himangi for this useful post

1. George Pitaru

[George Pitaru Friend George PitaruJoin date: September 2014Posts: 62Downloads:83Uploads:6 Thanks: 8 Thanked: 3 times in 1 posts]

#387421

Himangi, I have the same issue as the above user. I sent you a PM with my info. I appreciate your help. Thanks!

[Luis Rodas Lorenzen Friend Luis Rodas LorenzenJoin date: September 2014Posts: 7Downloads:0Uploads:0 Thanks: 2]

#387436

Hi
I have just updated from 1.6.1 to 1.6.3 and now it works.

[himangi Friend himangiJoin date: April 2011Posts: 1406Downloads:1Uploads:86 Thanks: 21 Thanked: 345 times in 332 posts]

#387457

Hi gpitaru,

Can you please upgrade to latest Joomla version? You have Joomla 1.6.1 currently.

[George Pitaru Friend George PitaruJoin date: September 2014Posts: 62Downloads:83Uploads:6 Thanks: 8 Thanked: 3 times in 1 posts]

#387514

I tried to update it through the Extenstion Manager. Now all my Joomla files are gone. I think I heard my heart split in half….all that work for nothing….

[himangi Friend himangiJoin date: April 2011Posts: 1406Downloads:1Uploads:86 Thanks: 21 Thanked: 345 times in 332 posts]

#387583

Hi gpitaru

I checked your site, and it seems to be upgraded to Joomla 1.6.3. What do you mean by you lost all files?

[George Pitaru Friend George PitaruJoin date: September 2014Posts: 62Downloads:83Uploads:6 Thanks: 8 Thanked: 3 times in 1 posts]

#387585

Himangi,

I tried to upgrade to Joomla 1.6.3 from 1.6.1 using the admin back-end. All my files dissapeared from the server. I restored the files through the hosting admin pannel (godaddy), but somehow the site didn’t look right. I decided to erase everything and reinstall JA Methys fron scratch. The contact form is working now, except that if you look for ex in Blog, you’ll see Our Blog pink at the top. I don’t understand why under Contact I can’t see Contact pink or Blue. I can live with out that though. The whole thing brought me down. It’s all my fault though. Joomlart template has nothing to do with my mistake. Thank you so much for checking back.

[himangi Friend himangiJoin date: April 2011Posts: 1406Downloads:1Uploads:86 Thanks: 21 Thanked: 345 times in 332 posts]

#387587

Hi,

It seems that you have upgraded using Joomla 1.6 inbuilt upgrader which is known to have the issue of making files disappear on upgrade. For future reference I will suggest you to use Akeeba Backup component to backup your site (files and database) and use Akeeba Admin Tools for Joomla Upgrades.

[George Pitaru Friend George PitaruJoin date: September 2014Posts: 62Downloads:83Uploads:6 Thanks: 8 Thanked: 3 times in 1 posts]

#387588

Thank you for the info. I’m laughing right now. I upgraded to Joomla 1.6.3 using the manual upgrade package. Just for fun I checked if there are other Joomla updates – using the Extension Manager – and it showed that I need to upgrade to Joomla 1.6.3, even though I HAVE Joomla 1.6.3 installed. I hit Update – as a result my site is down again. I’ll install JA Methys again and update Joomla using Akeeba Admin Tools. Oh, the humanity!

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