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angie00 Friend
angie00
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July 16, 2014 at 2:06 pm #199732alexsmirnov Friendalexsmirnov
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July 16, 2014 at 2:34 pm #542588Hi there,
In your Joomla backend go to “Components” -> sub-menu “Contact” -> click on located on the top right corner knob “Options” -> tab “Contact” -> parameter “Misc. Information” -> option “Hide”:
Hope this helps.
Regards,
Alex
angie00 Friendangie00
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July 16, 2014 at 4:58 pm #542603Thank you for your reply but that didn’t change anything. It is also hidden on that specific contact.
alexsmirnov Friendalexsmirnov
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July 16, 2014 at 8:53 pm #542661Hi there,
Please open the contact whose miscellaneous information test you would like to get rid of and delete the text:
Hope this helps,
Regards,
Alex
angie00 Friendangie00
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July 17, 2014 at 1:27 am #542672We want the information to show, just not the duplicate words “miscellaneous information”.
alexsmirnov Friendalexsmirnov
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July 17, 2014 at 9:38 am #542728Hi there,
I have a feeling that the additional label named “Miscellaneous Information” must have been somehow added manually by your team. Our JA Sugite Quick Start pack comes out of the box only with one:
Please feel free to PM me your web-site Joomla backend credentials to have a look around your system.
Regards,
Alex
alexsmirnov Friendalexsmirnov
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July 25, 2014 at 1:24 am #543399Hi there,
Thank you for promptly PM-ing me your backend credentials.
Did you or your team create an override for com_contact “Contact Us” component? This is what your system seems to suggest:
If you did and would like to stick with your own code, you may want to consult the override creator over how the extra “Miscellaneous Information” label has been introduced into your com_contact code.
Another alternative approach, which we always highly recommend to our customers, would be simply return your JA Sugite template to its original our-of-the-box state, taking settings of our sample “Contact Us” page and its corresponding menu item as a base for your university “Contact Us” page:
Please be advised that according to our “Support Policy” we do offer some limited support for custom basic coding, but only to holders of our “JA Developer” license.
Hope this helps,
Regards,
Alex
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