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[ingridh Friend ingridhJoin date: April 2013Posts: 6Downloads:7Uploads:0]

#1036946

After updating site to Joomla 3.7 I get an error:
Call to undefined method JFormFieldText::getRenderer()

And the contact-site is opening in a new site.

I bought today a new account, and uses the template from 2015 for update, but error remains.
I also made the update t3 for joomla 3.7

Do you have a solution for this?

You can see the error only today on the domain. I have to go back to 3.6.5 if the error remains. Otherwise I habe big troubles with my customer.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1037207

Hi,

Could you share the credentials of your site: URL, Admin + FTP account? and also clarify the detailed step to replicate the issue, I will help to investigate further.

Regards

[ingridh Friend ingridhJoin date: April 2013Posts: 6Downloads:7Uploads:0]

#1037266

Hello,
the issue is only showing if the form is active. I deacitivated the form in joomla and the side works well.
With other templates like protostar the form works after update to 3.7.2, but not with Puresite.

If I write the Admin + FTP here, ist this puplic? Or can I give this to you with any other methode?

Regards
Ingrid

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1037633

Hi Ingrid,

You can add into the Site Access Information of your first post or put info into your reply and set it as PRIVATE reply.

Regards

[ingridh Friend ingridhJoin date: April 2013Posts: 6Downloads:7Uploads:0]

#1040698

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1041156

Could you pls add the info here? you can add it in Site Access Information of first post or put in your reply and set as PRIVATE reply so only Moderators can see.

[ingridh Friend ingridhJoin date: April 2013Posts: 6Downloads:7Uploads:0]

#1041177

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1041331

This is weird issue, not sure if you used the same component as discussed in this thread in Joomla forum or not: https://forum.joomla.org/viewtopic.php?t=913828

If possible, pls revert to the last working Joomla version as this template is not ready for Joomla 3.7.2 yet.

[ingridh Friend ingridhJoin date: April 2013Posts: 6Downloads:7Uploads:0]

#1041360

All works fine with this template in Joomla 3.7.2, only the contact-form not working! Do you have no solution? Come off it!

Regards
Ingrid

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1041692

Hi Ingrid,

Let me investigate further and will get back to you.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1042006

This issue is weird. Could I install Akeeba backup extension into your site and take a backup? then I will investigate further at my end.

[ingridh Friend ingridhJoin date: April 2013Posts: 6Downloads:7Uploads:0]

#1042011

Yes, you could.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1042283

I took a backup, let me investigate further and will get back to you.

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