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  • rwatt Friend
    #889319

    The HomePage for my Uber Template site lost all the content (ACMs).

    I noticed the issue Monday morning. All content modules disappeared, only the nav and footer sections remained. Modules, and content within them, were intact, and still published.

    Last change to our site was I removed some code from the Custom Code for this Homepage template, and "save&close"d the template (via the GUI).

    We restored the Uber directory (only) from backup and it restored all homepage content.

    But… The Home template had an empty Layout panel… with no positions. And no GUI to adjust them. This was different from my Dev Site … See pictures attached. We’re now concerned that we can’t use the GUI for template edits.

    Theory? Bug in the GUI for editing the template? Do you need access to address?


    1. Production-Positions-all-gone-from-the-the-Layout-1
    2. Dev-Layout-looks-normal-1
    Pankaj Sharma Moderator
    #889328

    Hi
    As per the screenshots it seems the layout files present in the /templates/Uber/local/etc/layout/home-business.ini is empty and does not contain any module positions .
    Try to rename the folder /templates/Uber/local/etc/layout to layout_old and check .

    I tried to login on your site but the submitted details are not working .

    rwatt Friend
    #889342
    This reply has been marked as private.
    Pankaj Sharma Moderator
    #889345

    Hi
    As i can see this solve the issue on your site , Homepage is now showing the module fine .
    Its hard to assume which changes on site effecting the issue . You may compare the site with you staging site .
    Template permissions , DB collation and extensions/templates version are same . Also the 3rd party extensions on site .
    I tested it on fresh package on my system but there is no problem at my end .

    rwatt Friend
    #889387

    We will explore further, and attempt to replicate on our dev site.

    Pankaj Sharma Moderator
    #889456

    If you have any new question in future . Do not hesitate to open a thread on forum.

    rwatt Friend
    #889923
    This reply has been marked as private.
    Pankaj Sharma Moderator
    #890013

    Hi
    Its was issue in the layout file that was empty not sure how it happens to deleted manually .
    If you have any new question in future , do not hesitate to open a new thread on forum .

Viewing 8 posts - 1 through 8 (of 8 total)

This topic contains 7 replies, has 2 voices, and was last updated by  Pankaj Sharma 8 years, 10 months ago.

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