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[matgray87 Friend matgray87Join date: November 2011Posts: 159Downloads:0Uploads:17 Thanks: 33 Thanked: 8 times in 1 posts]

#201882

Hi,
The countdown is not working here.
Is the JS conflicting with something else?
If not, what am I doing wrong, and how do I stop the conflict?
Cheers,
Matt

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#552087

Hi there


$('#ja-promo-bar-countdown-156').countdown(selectedDate.toString(), function(event) {
$(this).html(event.strftime('<span class="digit">%D</span> days <span class="digit">%H</span>:<span class="digit">%M</span>:<span class="digit">%S</span>'));
}) .on('finish.countdown', function() {
$(this).html("Tickets on sale now!");
});

I saw this error on your site. Look like some js conflicted here.
Let me check it around.

Thank you,
Viet Vu

[matgray87 Friend matgray87Join date: November 2011Posts: 159Downloads:0Uploads:17 Thanks: 33 Thanked: 8 times in 1 posts]

#552090

Thanks so much… where did you find that error?
Do you need access to the back end, or have you got that already?
Tickets on sale in 3 days so it’d be great to get it sorted!!
Thanks again,
Matt

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#552093

Hi there,
Would you mind try to turn of js merging at your backend ?
Thank you,
Viet Vu

[matgray87 Friend matgray87Join date: November 2011Posts: 159Downloads:0Uploads:17 Thanks: 33 Thanked: 8 times in 1 posts]

#552094

Done that now… although I’d already tried to exclude it… cleared cache too… thanks

[matgray87 Friend matgray87Join date: November 2011Posts: 159Downloads:0Uploads:17 Thanks: 33 Thanked: 8 times in 1 posts]

#552103

@jooservices
<em>@jooservices 448994 wrote:</em><blockquote>Hi there,
Would you mind try to turn of js merging at your backend ?
Thank you,
Viet Vu</blockquote>

Any other suggestions?
Thanks again

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#552111

Hi there,
I’m still checking on your site. I’ll inform you when i have done.

Thank you,
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#552126

Hi there,
You have 2 jQuery instances on your site that caused issue 🙂
Please remove the last one jQuery.

https://www.dropbox.com/s/towswbmt9xdjioc/2014-10-07_22-03-23.png?dl=0
Thank you,
Viet Vu

1 user says Thank You to jooservices for this useful post

1. matgray87

[matgray87 Friend matgray87Join date: November 2011Posts: 159Downloads:0Uploads:17 Thanks: 33 Thanked: 8 times in 1 posts]

#552137

Great – found it… thanks! All sorted

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#552183

Hi there,
It’s so hard to say where is it come from. You can try to download your site into localhost and search that string to find out where is it 🙂
If needed, please provide your CPanel access i’ll help you to do.

Thank you,
Viet Vu

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