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[paperspace Friend paperspaceJoin date: October 2017Posts: 9Downloads:4Uploads:3 Thanks: 1]

#1088488

Hi
You very kindly sorted out one small problem I was having with the way a CB user profile gallery renders in Purity III, so I’m hoping you can just sort this one too. I’ve attached a screenshot to show the issue, which basically is that when the full picture gallery image is displayed, the username and text details, which should be showing alongside the image, are pushed down to below the image, so that you have to scroll down to see them.
You can see this happening here: https://www.tradelark.co.uk/component/comprofiler/userprofile?Itemid=102

Many thanks

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1088581

Hi,

I can’t access that page, kindly share the admin login info so I can take a look.

[paperspace Friend paperspaceJoin date: October 2017Posts: 9Downloads:4Uploads:3 Thanks: 1]

#1088632

Hi
I apologise. I mistakenly gave you a logged in URL. The profiles are all public, so you can access on here;

https://www.tradelark.co.uk/component/comprofiler/userprofile/578-demotrader3?Itemid=102

Thanks again

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1088888

Hi,

I tried to open this page: https://www.tradelark.co.uk/component/comprofiler/userprofile/578-demotrader3?Itemid=102

in different browsers > Gallery tab > Click to open an image but the popup shows fine: http://prntscr.com/i70zd5

Could you try to clear browser’s caches & cookies?

[paperspace Friend paperspaceJoin date: October 2017Posts: 9Downloads:4Uploads:3 Thanks: 1]

#1088981

Hi
Many thanks for that. I’m not sure what is causing the issue, but it only appears in Firefox and not when Firefox is in Safe mode, so a browser issue in fact. Sorry to waste your time on this and thanks for your help.

Simon

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1089038

You’re welcome!

[Author]

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