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[hush Friend hushJoin date: August 2006Posts: 151Downloads:22Uploads:12 Thanks: 63 Thanked: 4 times in 1 posts]

#134407

Hi,

After shopping in Jalarix, when we are going to register new customer i found a email address problem.

Generally if we add already registered email address to the Customer Information email it should display error msg. But In Jalarix its not come up & nothing happening.

Pls see my attached screen shots in Jalarix & how othere JA template it’s working fine.

Pls advice me to solve this matter in Jalarix ASAP.

Tks

Hush

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[Sherlock Friend SherlockJoin date: September 2014Posts: 11453Downloads:0Uploads:88 Thanks: 221 Thanked: 2478 times in 2162 posts]

#275524

Hi hush !
this is strange problem , please send me url of your site, i want look into your problem .

[hush Friend hushJoin date: August 2006Posts: 151Downloads:22Uploads:12 Thanks: 63 Thanked: 4 times in 1 posts]

#275539

Hi Hainn,

Thank for the reply. This is my URL http://gift2.lankanest.com/vmdemo/

Rgds

Hush

[Sherlock Friend SherlockJoin date: September 2014Posts: 11453Downloads:0Uploads:88 Thanks: 221 Thanked: 2478 times in 2162 posts]

#275570

Hi hush !
i have gone to your site , checkout a product then register information and it still runs well , now ,Please view image attachment .this is message return when i register successful.

3155

then i received a email to active my account :

3156

[hush Friend hushJoin date: August 2006Posts: 151Downloads:22Uploads:12 Thanks: 63 Thanked: 4 times in 1 posts]

#275572

Hi Hainn,

Thank for the reply. Problem is pls try to reregister through your current email address.
Should it display error msg. But in this template it dosn’t show error masg. I need to slve this matter.

Rgds

Hush

[Sherlock Friend SherlockJoin date: September 2014Posts: 11453Downloads:0Uploads:88 Thanks: 221 Thanked: 2478 times in 2162 posts]

#275581

Hi hush !
i have detected the problem ! you can fix it following way below :
Open index.php file in templates/ja_larix folder find following line code at about line 189 :


<jdoc:include type="component" />


change it to :


<jdoc:include type="message" />
<jdoc:include type="component" />


2 users say Thank You to Sherlock for this useful post

1. hush
2. nachtegaalh

[hush Friend hushJoin date: August 2006Posts: 151Downloads:22Uploads:12 Thanks: 63 Thanked: 4 times in 1 posts]

#276488

Hi Hainn,

Sorry for this delay reply. It worked. Thank you so much for your grate support.

Rgds

Harsha

[nachtegaalh Friend nachtegaalhJoin date: October 2006Posts: 35Downloads:0Uploads:0 Thanks: 2]

#277308

HI Hainn,

Thanks for this solutions, Great. Keep up the good work

rdgs

Henk

[Author]

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