Joomla Templates Club 406,261 posts

[vric Friend vricJoin date: April 2008Posts: 22Downloads:7Uploads:0 Thanks: 3 Thanked: 1 times in 1 posts]

#199454

Hi

We have a strange problem with posting date. Everything we post has a 4 hours delay. The article is available to be seen, but there’s always a countdown of “in 3h 59min…” the the posted date.

– Server timezone is correctly set to NY
– Joomla timezone is correctly set to NY
– Our server is in the same timezone too.

Other template I tried only show the time and hours and not the wording that JA_Magz repport for date. It’s not a huge problem, but I can’t find what’s wrong.

Thans for the help.

[alexsmirnov Friend alexsmirnovJoin date: July 2012Posts: 786Downloads:1Uploads:226 Thanks: 226 Thanked: 163 times in 119 posts]

#541309

Hi there,

Could you please provide us with a screenshot pointing out the countdown block?

Regards,

Alex

[vric Friend vricJoin date: April 2008Posts: 22Downloads:7Uploads:0 Thanks: 3 Thanked: 1 times in 1 posts]

#541311

Hi

Thanks for the reply.

here’s the screenshot of everything.

You will see server timezone, joomla timezone, time I posted the article and the “In 3hours 59 minutes” countdown.
(I translated the ja_magz lang file, this is why it’s “Dans 3 heures 59…”)

The article is already published for everyone, so joomla is not seeing it as something that is scheduled for later. Server time is also sync (sorry no screenshots, but I just checked in WHM)

So no idea why the template think he’s 4 hours early :p

Thanks

[alexsmirnov Friend alexsmirnovJoin date: July 2012Posts: 786Downloads:1Uploads:226 Thanks: 226 Thanked: 163 times in 119 posts]

#541319

Hi there,

Could you please PM me your Joomla backend login credentials to have a look around your system?

Regards,

Alex

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#541363

<em>@vric 435347 wrote:</em><blockquote>Hi

We have a strange problem with posting date. Everything we post has a 4 hours delay. The article is available to be seen, but there’s always a countdown of “in 3h 59min…” the the posted date.

– Server timezone is correctly set to NY
– Joomla timezone is correctly set to NY
– Our server is in the same timezone too.

Other template I tried only show the time and hours and not the wording that JA_Magz repport for date. It’s not a huge problem, but I can’t find what’s wrong.

Thans for the help.</blockquote>

Please follow my solution here

2 users say Thank You to Ninja Lead for this useful post

1. Nazario A
2. alexsmirnov

[vric Friend vricJoin date: April 2008Posts: 22Downloads:7Uploads:0 Thanks: 3 Thanked: 1 times in 1 posts]

#541417

PM sent

Thanks

[Nazario A Friend Nazario AJoin date: April 2013Posts: 1183Downloads:0Uploads:406 Thanks: 91 Thanked: 284 times in 263 posts]

#541647

@vric,

Did you try Ninja’s solution ?

Let me know if this helps

[vric Friend vricJoin date: April 2008Posts: 22Downloads:7Uploads:0 Thanks: 3 Thanked: 1 times in 1 posts]

#541777

Well actually, I like the way the date is shown. It’s the 4 hours offset I would like to get rid.

This workaround would work, but it’s not a fix.

Thanks

[vric Friend vricJoin date: April 2008Posts: 22Downloads:7Uploads:0 Thanks: 3 Thanked: 1 times in 1 posts]

#542008

bump

Problem is still not fixed with this workaround (it only show the date instead of elapsed time)

Thanks

[alexsmirnov Friend alexsmirnovJoin date: July 2012Posts: 786Downloads:1Uploads:226 Thanks: 226 Thanked: 163 times in 119 posts]

#542013

Hi there,

Please do us a favor: install kindly “Akeeba Backup” extension and create your website full backup. Once done, let us know about it here, in this thread.

Cheers,

Alex

[vric Friend vricJoin date: April 2008Posts: 22Downloads:7Uploads:0 Thanks: 3 Thanked: 1 times in 1 posts]

#542018

Hi

Backup is done. Could you please remove the URL from you message? We try not to have any backlink to this section since it’s a wip space.

Thanks

[alexsmirnov Friend alexsmirnovJoin date: July 2012Posts: 786Downloads:1Uploads:226 Thanks: 226 Thanked: 163 times in 119 posts]

#542019

Hi there,

I’ve just removed the URL to your sandbox, as you requested.

Could you please confirm that you allow us troubleshooting your /dev/en website right on your server and don’t mind if our staff treat this /dev/en web-site purely as a testing sandbox as opposite to a production site?

Regards,

Alex

[vric Friend vricJoin date: April 2008Posts: 22Downloads:7Uploads:0 Thanks: 3 Thanked: 1 times in 1 posts]

#542021

Yep, website is only open to our team, so you can mess around with it. Just don’t destroy things too much :p

[alexsmirnov Friend alexsmirnovJoin date: July 2012Posts: 786Downloads:1Uploads:226 Thanks: 226 Thanked: 163 times in 119 posts]

#542064

Hi there,

<em>@vric 435347 wrote:</em><blockquote>
…

– Server timezone is correctly set to NY
…
– Our server is in the same timezone too.
</blockquote>

I’ve just checked your PHP info and it seems that your server is actually set not to NY but to UTC timezone, which is exactly 4 hours ahead of NY:

Please ask you server host to sort this out for you and get back to us with the outcome.

Hope this helps,

Regards,

Alex

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[vric Friend vricJoin date: April 2008Posts: 22Downloads:7Uploads:0 Thanks: 3 Thanked: 1 times in 1 posts]

#542068

Hi

Thansk for the reply. But this is the Default Timezone. if you look for the current timezone, it’s set to America/New York.

I just tripple checked everything. Since we have a dedicated server, I checked everything from WHM console, in php.ini file and in SSH.


root@server [~]# mysql -e "SELECT @@global.time_zone;"
+--------------------+
| @@global.time_zone |
+--------------------+
| SYSTEM |
+--------------------+
root@server [~]# date
Fri Jul 11 18:03:31 EDT 2014
root@server [~]# mysql -e "SELECT NOW();"
+---------------------+
| NOW() |
+---------------------+
| 2014-07-11 18:03:48 |
+---------------------+
root@server [~]#


Server time, PHP time and SQL time are all the same and correctly set. Is your template looking for the default timezone instead of current timezone? Default timezone can’t be changed, it’s always UTC. It’s the reference.

If you look just underr what you took in screenshot, you will see:
date.timezone America/New_York America/New_York

Thanks

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